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KFC Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Nonprofit support
career advancement

Job Description

KBP Foods is a prominent restaurant franchise group and an integral part of KBP Brands, one of the fastest-growing multi-unit franchise companies in the United States. Founded with a clear vision to be a great place to work, eat, and own, KBP Foods has established its presence with over 1,000 restaurants operating across more than 30 states. This consistent expansion underscores the company’s dedication to growth, excellence, and community engagement. With a passionate commitment to fostering an inclusive and supportive work environment, KBP Foods ensures all employees have access to ample opportunities for personal, professional, and financial advancement. The company values energetic, entrepreneurial individuals who are eager to develop their careers and contribute meaningfully to the evolving restaurant industry.

As a Shift Manager within KBP Foods’ KFC franchise, you will take on a vital leadership role that directly impacts the operational success and customer experience at one of the busy KFC locations. The role offers a platform to lead a dedicated team, uphold stringent operational standards, and contribute to maintaining the globally recognized brand reputation that KFC enjoys. In this leadership position, you are not only responsible for excellent customer service delivery but also play an essential part in enforcing food safety and quality standards, managing staff schedules, and ensuring smooth day-to-day operations.

The Shift Manager position offers a rewarding pathway for individuals ready to take on new challenges in the quick-service restaurant industry. You will benefit from paid training programs designed to equip you thoroughly with the skills necessary to excel. The role includes perks such as free shift meals and employee discounts at KFC restaurants, comprehensive medical, dental, and vision benefits, and a paid time off (PTO) system you can earn and use to maintain a healthy work-life balance. Not only does KBP Foods invest in your immediate needs and well-being, but the company also actively supports your future ambitions through education benefits. These include opportunities to earn your GED for free, access college scholarships, and take advantage of free online tuition.

Employees also have exclusive access to KBP Cares, the company’s nonprofit that provides assistance through unexpected hardships, reflecting KBP's commitment to its team members beyond the workplace. Career progression is highly emphasized, with clear pathways available for growth into assistant manager and restaurant manager roles, empowering you to build a robust career within the company and the broader hospitality industry.

If you have at least one year of supervisory experience in food service or retail, preferably in quick service, are at least 18 years old, and are ready to bring your leadership skills to a dynamic and high-paced KFC franchise restaurant environment, this role is an excellent opportunity. The position requires flexibility in scheduling, including working evenings, weekends, and holidays, as well as physical capability to manage tasks involving lifting and moving heavy objects, standing and walking for full shifts, and operating equipment safely. Join KBP Foods as a Shift Manager and become an essential part of delivering KFC’s iconic flavors and exceptional customer experiences, while growing your career with a trusted and respected brand.

Job Requirements

  • must be 18 years old or older
  • flexible availability including evenings, weekends, and holidays
  • physical ability to lift and move heavy objects
  • ability to stand and walk for entire shifts
  • capability to operate restaurant equipment safely

Job Qualifications

  • at least one year of supervisory experience in food service or retail
  • strong leadership and team management skills
  • excellent communication abilities
  • ability to handle fast-paced work environment
  • knowledge of food safety standards
  • basic math and problem-solving skills

Job Duties

  • lead and supervise restaurant staff during shifts
  • ensure excellent customer service and satisfaction
  • manage food safety and quality compliance
  • oversee inventory and stock levels
  • handle scheduling and shift management
  • resolve customer issues and complaints
  • maintain cleanliness and safety standards

Job Criteria

Experience

Mid Level (3-7 years)


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