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KFC Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $15.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Career advancement opportunities

Job Description

KBP Foods, operating as part of the larger KBP Brands portfolio, is a prominent restaurant franchise group known for managing a vast network of more than 1,000 restaurants across over 30 states. Established with a vision to be a great place to work, eat, and own, KBP Foods has rapidly expanded in just 20 years, maintaining a robust presence in the food service industry. The company is dedicated to fostering an inclusive culture where employees have the opportunity to grow both personally and professionally. KBP Foods is committed to building an energetic and entrepreneurial environment filled with countless opportunities for advancement and financial growth.

KBP Foods is currently seeking a Shift Manager to join one of its bustling KFC franchise locations. This role is an exciting leadership opportunity for individuals passionate about delivering excellent customer service and operational excellence in a fast-paced quick-service restaurant environment. As a Shift Manager, you will lead and motivate a dedicated team that works tirelessly to uphold the high standards of the KFC brand, known globally for its iconic taste and quality. This position is pivotal in ensuring the overall success and smooth functioning of the restaurant during your shift, directly influencing the customer experience and operational outcomes.

The Shift Manager will oversee daily restaurant operations, manage staff, and maintain compliance with all company policies and food safety standards. You will be responsible for executing effective team communication, managing shift schedules, resolving customer concerns, and supporting team members to achieve optimal performance. KBP Foods values leadership qualities such as accountability, decisiveness, and a strong work ethic, and it encourages continuous learning and development through paid training and clear career advancement paths. By joining as a Shift Manager, you not only become a crucial part of a globally recognized fast-food brand but also gain access to a variety of employee benefits and growth opportunities including education benefits, employee discounts, and comprehensive health coverage.

Job Requirements

  • must be 18 years old or older
  • flexible availability including evenings weekends and holidays
  • physical ability to lift heavy objects stand and walk for entire shifts maneuver through compact spaces and operate restaurant equipment
  • one year of supervisory experience in food service or retail

Job Qualifications

  • at least one year of supervisory experience in food service or retail
  • strong leadership and communication skills
  • ability to manage time and tasks effectively
  • knowledge of food safety and operational standards
  • customer service orientation
  • problem-solving abilities

Job Duties

  • lead and motivate shift team members
  • manage shift operations ensuring compliance with KFC standards
  • communicate shift goals and updates to the team
  • resolve customer complaints professionally and efficiently
  • maintain cleanliness and safety standards
  • oversee scheduling and attendance
  • support training and development of staff

Job Criteria

Experience

Mid Level (3-7 years)


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