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KFC Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $13.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Career advancement opportunities

Job Description

KBP Foods, a prominent member of KBP Brands, stands as a leading restaurant franchise group renowned for its exceptional dedication to delivering quality dining experiences and fostering a positive work environment. Founded with a visionary approach toward growth and inclusivity, KBP Brands has rapidly expanded its footprint, now operating over 1,000 restaurants across more than 30 states. This impressive growth trajectory reflects the company’s commitment to being a great place to work, a great place to eat, and a great place to own. KBP Foods specializes in managing and franchising popular fast-food brands, with KFC being a key part of its portfolio. Their mission centers on providing rewarding career paths and fostering an entrepreneurial spirit among their employees, empowering each team member to achieve personal, professional, and financial growth within a supportive culture. The company places a strong emphasis on inclusive hiring practices and creating opportunities for advancement, ensuring that every employee feels valued and motivated to succeed.

Join KBP Foods KFC franchise as a Shift Manager at our bustling location at 5120 Market Street, Wilmington, NC. This hourly position offers a competitive wage ranging from $13 to $16 per hour and is ideal for energetic, motivated individuals who aspire to lead and motivate teams within a fast-paced quick service restaurant environment. As a Shift Manager, you’ll play a crucial role in maintaining operational excellence by overseeing shift activities, ensuring top-notch customer service, and managing staff performance. You will be the driving force that upholds KFC’s renowned brand standards and helps deliver the signature taste and experience that customers expect. Your leadership will directly impact our restaurant’s success by fostering a productive and positive team atmosphere while meeting daily operational goals.

This role demands someone who can balance the fast-moving demands of a quick-service restaurant with attention to detail and a commitment to exceptional food quality and safety standards. In this capacity, you will lead by example through hands-on involvement in daily restaurant operations, handling customer inquiries, training new employees, and ensuring compliance with health and safety regulations. KBP Foods provides comprehensive paid training to equip you with the skills and knowledge necessary to thrive in this role. Additional employee benefits include free shift meals, employee discounts at KFC restaurants, medical, dental, and vision insurance, accrued paid time off (PTO), and unique educational benefits such as free GED programs, college scholarships, and online tuition options. Furthermore, you will have access to KBP Cares, the company’s nonprofit initiative aimed at supporting employees during unforeseen hardships.

As a Shift Manager, you will have a clear career path with potential advancement opportunities to Assistant Manager and Restaurant Manager positions, reflecting KBP Foods’ dedication to promoting from within. This role requires a flexible schedule, including availability on evenings, weekends, and holidays, and the physical capability to engage in strenuous tasks such as lifting heavy objects and standing for extended periods. If you are passionate about leadership, customer satisfaction, and restaurant operations, this position offers a rewarding opportunity to grow your career within one of the fastest-growing restaurant franchise groups in the country.

Job Requirements

  • Must be at least 18 years old
  • Flexible availability including evenings, weekends, and holidays
  • Physical ability to lift heavy objects and stand for long periods
  • Ability to work in fast-paced environment
  • Excellent problem-solving skills
  • Strong customer service orientation

Job Qualifications

  • At least one year of supervisory experience in food service or retail
  • Strong leadership and communication skills
  • Ability to manage a team effectively
  • Knowledge of food safety standards
  • Experience working in a fast-paced environment
  • High school diploma or equivalent

Job Duties

  • Lead shift operations to ensure smooth running of the restaurant
  • Ensure outstanding customer service and handle customer inquiries
  • Train new employees and supervise staff performance
  • Maintain food safety and health compliance standards
  • Manage inventory and coordinate with suppliers
  • Handle opening and closing procedures
  • Resolve any operational issues swiftly

Job Criteria

Experience

Mid Level (3-7 years)


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