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KFC Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.50 - $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Employee assistance program
Career advancement opportunities

Job Description

KBP Foods, a part of KBP Brands, is a prominent restaurant franchise group known for its extensive network of over 1,000 restaurants across more than 30 states in the United States. Established with a clear vision to be a great place to work, a great place to eat, and a great place to own, KBP Foods has grown rapidly in just 20 years. The company's dedication to building an inclusive culture where employees can thrive makes it an attractive employer for individuals seeking personal, professional, and financial growth opportunities. KBP Foods operates popular fast-food franchises, including KFC, which is internationally recognized for its iconic fried chicken and exceptional customer experience.

KBP Foods is currently seeking a Shift Manager for one of its busy KFC locations at 1195 Oakton St, Des Plaines, IL. This role is crucial for maintaining the operational excellence that KFC is renowned for, by leading a dedicated team to deliver superior customer service. The position offers an hourly wage ranging from $16.50 to $18.00, reflecting the company’s commitment to compensating employees fairly based on their skills and experience. This full-time role not only offers competitive pay but also a comprehensive benefits package, including paid training, medical, dental, and vision insurance, paid time off (PTO), and various education benefits like GED preparation and college scholarships. The Shift Manager role is ideal for individuals with at least one year of supervisory or managerial experience, preferably in the food service or retail sectors, and those who are flexible with their work hours including evenings, weekends, and holidays. Physical stamina is necessary to perform tasks such as lifting heavy objects, standing and walking throughout shifts, and operating restaurant equipment efficiently.

As a Shift Manager with KBP Foods at KFC, your responsibilities include supervising daily restaurant operations, managing a team to ensure excellent guest experiences, enforcing food safety and cleanliness standards, optimizing staffing and scheduling, handling customer concerns professionally, and ensuring operational goals are achieved consistently. The role provides a clear career pathway with opportunities for advancement into Assistant Manager and Restaurant Manager roles. Moreover, employees benefit from KBP Cares, a company nonprofit organization that supports workers facing unexpected hardships, underscoring KBP Foods’ commitment to its workforce beyond the workplace. Joining KBP Foods means becoming part of an energetic and entrepreneurial team committed to growth and excellence in the quick-service restaurant industry.

Job Requirements

  • Must be 18 years old or older
  • Physical ability to lift heavy objects, stand and walk for entire shifts
  • Previous supervisory experience in quick service or retail
  • Flexible work schedule including nights, weekends, and holidays
  • Ability to operate restaurant equipment safely
  • Strong interpersonal skills
  • Dependable and punctual work ethic

Job Qualifications

  • At least one year of supervisory experience in food service or retail
  • Strong leadership and communication skills
  • Ability to manage teams and resolve conflicts
  • Experience with scheduling and inventory management
  • Knowledge of food safety standards
  • Ability to work in a fast-paced environment
  • Flexible availability including evenings, weekends, and holidays

Job Duties

  • Supervise daily restaurant operations
  • Manage and lead the team to deliver exceptional customer service
  • Ensure compliance with food safety and cleanliness standards
  • Optimize staffing levels and create employee schedules
  • Address and resolve customer inquiries and complaints
  • Maintain inventory levels and order supplies as needed
  • Monitor financial performance and meet operational targets

Job Criteria

Experience

Mid Level (3-7 years)


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