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KFC Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Charitable support
Career advancement opportunities

Job Description

KBP Foods, part of KBP Brands, is a prominent restaurant franchise group with a remarkable presence across more than 1,000 restaurants spanning over 30 states in the United States. Established with a vision to become a great place to work, a great place to eat, and a great place to own, KBP Foods has grown rapidly over two decades and continues to expand. The company embraces an inclusive culture that fosters personal, professional, and financial growth for its employees. Their dynamic and entrepreneurial approach makes KBP Foods an energetic workplace offering abundant opportunities for career advancement and personal development.

Joining KBP Foods as a Shift Manager at one of their bustling KFC franchise locations based at 4040 Capital Blvd, Raleigh, NC presents a rewarding leadership opportunity. The hourly wage for this role ranges from $13 to $16, which reflects the importance placed on hiring skilled supervisors who can maintain operational excellence in a fast-paced quick service environment. The Shift Manager acts as a vital link between the staff and management ensuring smooth daily operations, excellent customer service, and adherence to quality standards synonymous with the KFC brand.

In this leadership role, you will be responsible for supervising a dedicated team, inspiring them to deliver exceptional customer service and uphold KFC's well-known legacy. You will oversee shift operations, manage staff schedules, handle customer issues, maintain health and safety compliance, and ensure inventory accuracy, all while fostering a positive work environment that encourages teamwork and growth. KBP Foods offers comprehensive paid training to equip you with the skills necessary to excel. Additionally, this role includes enticing benefits such as free shift meals, employee discounts across KFC restaurants, and robust medical, dental, and vision insurance coverage.

KBP Foods is deeply committed to supporting employee success beyond the workplace by providing educational benefits like free GED programs, college scholarships, and free online tuition options. Employees have access to KBP Cares, the company’s nonprofit that aids staff during unexpected hardships. The company is proud to offer a clear career progression path, enabling dedicated individuals to advance from Shift Manager to Assistant Manager and Restaurant Manager roles, thus promoting internal growth and long-term employment opportunities.

As part of a globally recognized franchise, you will represent KFC’s commitment to high-quality food and excellent customer experiences. You will be joining a team that values diversity and inclusion, supporting equal employment opportunities regardless of race, gender, age, or other protected statuses. KBP Foods fosters a respectful and supportive workplace culture that encourages innovation and collaboration, ensuring that every team member feels valued and motivated.

If you possess at least one year of supervisory experience in food service or retail, are at least 18 years old, and have flexible availability including evenings, weekends, and holidays, this role is a perfect match to your aspirations. Physical agility to handle shift demands is essential, ensuring you can lift heavy objects, stand and move throughout your shift, navigate confined spaces, and operate restaurant equipment safely. This role is well-suited for individuals who thrive in fast-paced environments and are passionate about driving customer satisfaction while leading teams effectively.

Embark on a fulfilling career journey with KBP Foods and KFC where your leadership will contribute to continuing the legacy of an iconic brand while building your future within an expanding industry. Apply today and become part of our vibrant team dedicated to operational excellence and customer delight.

Job Requirements

  • at least one year of supervisory experience in a food service or retail environment
  • must be 18 years old or older
  • flexible availability including evenings, weekends, and holidays
  • physical ability to lift heavy objects and stand for full shifts
  • ability to operate restaurant equipment safely

Job Qualifications

  • high school diploma or equivalent
  • at least one year of supervisory experience in food service or retail
  • strong leadership and communication skills
  • ability to work flexible hours including evenings, weekends, and holidays
  • proficiency in managing team dynamics and customer service
  • basic understanding of health and safety regulations

Job Duties

  • supervise daily shift operations and ensure smooth workflow
  • manage and motivate team members to deliver excellent customer service
  • maintain compliance with health, safety, and sanitation standards
  • manage staff scheduling and attendance
  • handle customer inquiries and resolve issues promptly
  • oversee inventory control and stock replenishment
  • ensure adherence to company policies and operational procedures

Job Criteria

Experience

Mid Level (3-7 years)


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