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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $13.00 - $16.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
KBP Cares support
Career advancement opportunities
Job Description
KBP Foods, a respected leader in the restaurant franchise industry, is seeking a dedicated Shift Manager for its KFC franchise location at 13785 Thirteen Mile Rd, Warren, MI. KBP Foods operates as a part of KBP Brands and has established itself as a premier franchise group across more than 30 states with over 1,000 restaurants. Known for fostering an inclusive culture and providing significant growth opportunities, KBP Foods is passionate about being a great place to work, eat, and own. This ethos is reflected in the company’s unwavering commitment to employee development, customer satisfaction, and operational excellence.
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Job Requirements
- Must be 18 years old or older
- Flexible availability including evenings, weekends, and holidays
- Physical stamina to lift heavy objects and stand for extended periods
- Ability to safely navigate compact spaces and operate restaurant equipment
- At least one year of supervisory experience in food service or retail
- Commitment to providing excellent customer service
Job Qualifications
- At least one year of supervisory experience in food service or retail
- Strong leadership and team management skills
- Ability to thrive in a fast-paced environment
- Excellent communication and interpersonal abilities
- Flexible availability including evenings, weekends, and holidays
- Basic knowledge of health and safety standards in food service
Job Duties
- Lead and supervise shift operations to ensure efficient restaurant performance
- Manage and motivate team members to uphold high standards of customer service
- Monitor food quality and adherence to KFC health and safety regulations
- Oversee staff scheduling and labor cost control
- Provide training and mentorship to crew members
- Resolve customer complaints and ensure customer satisfaction
- Maintain cleanliness and organization of the restaurant environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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