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KFC Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $17.00 - $18.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Employee assistance program
Career advancement opportunities

Job Description

KBP Foods is a dynamic and fast-growing restaurant franchise group that operates within the KBP Brands family, known for its dedication to excellence in the foodservice industry. With a footprint of over 1,000 restaurants across more than 30 states, KBP Foods has established itself as a leader in providing exceptional quick-service dining experiences. The company emphasizes fostering an inclusive and entrepreneurial culture where employees can thrive both personally and professionally, offering a clear pathway for career growth and development. Renowned for operating beloved brands like KFC, KBP Foods combines a rich legacy with modern operational practices to deliver outstanding value to customers and opportunities to employees.

The role of Shift Manager at KBP Foods' KFC franchise in Rochester, NY, is pivotal in ensuring the smooth daily operations of the restaurant and maintaining its high service standards. This position involves supervising a dedicated team, leading by example, and upholding the company’s commitment to operational excellence and customer satisfaction. As a Shift Manager, you will be responsible for coordinating shift activities, managing resources efficiently, and supporting the team in delivering outstanding food quality and friendly customer service. This role is ideal for individuals with at least one year of supervisory experience, particularly in quick service or retail environments, who are looking for a rewarding leadership opportunity.

The position offers a competitive hourly wage ranging from $17.00 to $18.50, reflecting the importance of the role in the operational hierarchy. KBP Foods supports its employees with paid training, comprehensive medical, dental, and vision benefits, and a generous paid time off policy. Additionally, employees benefit from perks such as free shift meals, employee discounts at KFC locations, and access to KBP’s nonprofit organization that assists employees facing unexpected hardships. Beyond immediate employment benefits, KBP Foods invests in employee futures through education benefits including GED completion assistance, college scholarships, and free online tuition, highlighting the company’s commitment to continuous learning and professional growth.

The Shift Manager position demands flexibility in availability, including nights, weekends, and holidays, as well as physical capabilities such as lifting heavy objects and standing for extended shifts. The role not only supports operational duties but also plays a significant part in maintaining a safe and welcoming environment for both staff and customers.

Joining KBP Foods as a Shift Manager offers a valuable platform for those eager to advance within the restaurant management hierarchy, with clear pathways leading to roles such as Assistant Manager and Restaurant Manager. This opportunity places you at the heart of a recognized brand, contributing to the lasting legacy of KFC while honing your leadership and operational skills in a growing, supportive, and inclusive workplace.

Job Requirements

  • Must be 18 years old or older
  • Flexible availability including evenings, weekends, and holidays
  • Physical ability to lift heavy objects and stand for long periods
  • Experience in quick service or retail supervision preferred
  • Ability to work in fast-paced environments
  • Strong organizational skills
  • Willingness to learn and grow within the company

Job Qualifications

  • At least one year of supervisory experience in food service or retail
  • Effective leadership and team management skills
  • Strong communication and interpersonal abilities
  • Ability to work flexible shifts including evenings and weekends
  • Basic knowledge of health and safety standards
  • Proficient in managing operational tasks and problem-solving

Job Duties

  • Supervise daily shift operations to maintain service quality
  • Lead and motivate team members to achieve operational goals
  • Ensure compliance with safety and health regulations
  • Manage inventory and order supplies as needed
  • Handle customer concerns and feedback professionally
  • Train and develop new employees
  • Maintain cleanliness and organization of the restaurant

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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