
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Located at 462 N. Broadway, Pennsville, NJ, this position is offered by a renowned fast-food restaurant recognized globally for its signature fried chicken and quality fast-food offerings. The establishment operates under a franchise model, part of a wider network that adheres to strict operational standards and brand guidelines designed to deliver consistent, quality customer experiences. Known for its commitment to excellence in food quality, safety, and customer satisfaction, this restaurant is a vibrant workplace that values leadership, teamwork, and effective management to drive both financial and service success. The venue serves a diverse clientele and thrives on maintaining high standards across all aspects of its operations, from dining ambiance to food preparation and staff interactions.
The role of Restaurant General Manager (RGM) carries significant responsibility in guiding the operational success and profitability of the store. This leadership position demands hands-on management with a strong focus on customer service excellence, operational efficiency, adherence to company policies, and staff development. The RGM nurtures a positive work environment characterized by continuous improvement and high employee engagement. Responsibilities include supervising daily operations, ensuring compliance with food safety and facility standards, managing financial controls to hit profit margin targets, and leading recruitment and training efforts for a motivated and skilled workforce. The RGM also actively participates in day-to-day tasks as necessary, providing direct support and role modeling to the team. The job offers a dynamic environment for a motivated individual passionate about restaurant management and delivering top-tier customer experiences. KFC Corporation, an equal opportunity employer, supports inclusivity and diversity in hiring practices. The position is vital to maintaining the franchise's reputation by balancing customer satisfaction with operational and financial goals. Employment is subject to satisfactory background screening and legal eligibility to work, underscoring the company’s commitment to safety and compliance.
The role of Restaurant General Manager (RGM) carries significant responsibility in guiding the operational success and profitability of the store. This leadership position demands hands-on management with a strong focus on customer service excellence, operational efficiency, adherence to company policies, and staff development. The RGM nurtures a positive work environment characterized by continuous improvement and high employee engagement. Responsibilities include supervising daily operations, ensuring compliance with food safety and facility standards, managing financial controls to hit profit margin targets, and leading recruitment and training efforts for a motivated and skilled workforce. The RGM also actively participates in day-to-day tasks as necessary, providing direct support and role modeling to the team. The job offers a dynamic environment for a motivated individual passionate about restaurant management and delivering top-tier customer experiences. KFC Corporation, an equal opportunity employer, supports inclusivity and diversity in hiring practices. The position is vital to maintaining the franchise's reputation by balancing customer satisfaction with operational and financial goals. Employment is subject to satisfactory background screening and legal eligibility to work, underscoring the company’s commitment to safety and compliance.
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in restaurant management
- Strong leadership qualities
- Ability to work in a fast-paced environment
- Excellent communication skills
- Knowledge of health and safety regulations
- Willingness to perform hands-on tasks as needed
Job Qualifications
- Proven experience in restaurant management
- Strong leadership and team development skills
- Knowledge of food safety standards and operational procedures
- Ability to manage financial budgets and profit margins
- Exceptional customer service skills
- Effective communication and interpersonal abilities
- High school diploma or equivalent, higher education preferred
Job Duties
- Drive excellence in customer service
- Maintain company standards in product and facility specifications
- Supervise food handling procedures and operational processes
- Exercise financial control to meet restaurant profit margin targets
- Select, train, develop and motivate employees
- Perform hands-on operational work to train employees
- Respond to customer service needs and role model appropriate skills and behavior
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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