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KFC General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,300.00 - $66,700.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Training and development programs
Employee Discounts
Paid Time Off
flexible scheduling
Opportunity for career advancement
Supportive team environment

Job Description

KFC, one of the world’s most iconic fast-food brands, is renowned for its delicious fried chicken and distinct Southern hospitality. Established as a leading restaurant chain, KFC operates thousands of locations worldwide, serving millions of customers every day. The company prides itself not just on providing meals, but on enriching lives through the joy and satisfaction their food brings. With a focus on community, culture, and excellent service, KFC stays committed to creating a pleasant dining experience that customers remember.

This particular job posting is for a Restaurant General Manager position at a KFC location that is independently owned and operated by a franchisee. This role is a fantastic opportunity for an experienced manager who is eager to take the helm of a thriving business generating over $1 million in annual revenue. The Restaurant General Manager holds the keys to this substantial business, responsible for leading a team, ensuring high standards of customer service, and achieving business growth. Beyond the numbers, this role is about fostering a dynamic and enjoyable workplace, inspiring team members, and making every customer’s visit delightful with great-tasting chicken and warm smiles.

As a Restaurant General Manager at KFC, you will be empowered to shape the culture of your restaurant, drive operational excellence, and implement strategies that enhance both the customer experience and employee satisfaction. This role involves a combination of leadership, business acumen, and passion for the restaurant industry. The ideal candidate is someone who thrives in fast-paced environments, enjoys motivating others, and is committed to creating a welcoming and fun atmosphere for both employees and guests.

This position offers extensive training to ensure success, so while experience is valued, you will also be supported on your journey to excel. You will be the co-captain of your team, bringing people together to create a winning environment. Your day-to-day duties will involve managing restaurant operations, overseeing employee performance, ensuring food quality and safety standards, managing budgets, and delivering outstanding customer service. The role also requires a hands-on approach to problem-solving and a continuous effort to innovate and improve the restaurant’s effectiveness.

Employment with this position is handled by the franchisee, meaning that the franchisee is the direct employer and is responsible for all employment-related decisions. Successful candidates will need to demonstrate leadership, enthusiasm, and a commitment to the values that make KFC special. With a competitive salary and the chance to manage a thriving business, this Restaurant General Manager role represents an exciting and rewarding career move for the right individual.

Job Requirements

  • At least 18 years old
  • Valid driver’s license
  • Reliable transportation not reliant on public transit
  • Strong desire to learn and grow
  • Natural leadership skills
  • Energetic and motivational personality
  • Commitment to high standards and team-building
  • Passion for customer service and hospitality

Job Qualifications

  • Proven leadership experience in restaurant or retail management
  • Ability to motivate and develop a team
  • Strong customer service skills
  • Experience managing budgets and financial reporting
  • Knowledge of food safety and sanitation standards
  • Excellent communication and interpersonal skills
  • High school diploma or equivalent

Job Duties

  • Lead and manage restaurant operations
  • Build and grow a strong team through hiring, training, and coaching
  • Ensure excellent customer service by maintaining high-quality standards
  • Monitor financial performance including budgeting and cost control
  • Maintain compliance with safety and cleanliness regulations
  • Foster a positive and motivating work environment
  • Drive business growth and achieve sales targets

Job Criteria

Experience

Mid Level (3-7 years)


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