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KFC General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Career development opportunities
flexible scheduling

Job Description

This job opportunity is with an independently owned and operated KFC restaurant franchise located at 6851 Beach Blvd., Buena Park, CA. KFC, known worldwide for its specialty in southern-style fried chicken, is a leading quick-service restaurant brand that feeds millions globally. The franchisee who owns this location will be the direct employer responsible for all employment-related decisions and practices. KFC's brand legacy of quality food, friendly service, and consistent customer experience underscores this restaurant's operational philosophy. As a restaurant that caters to a diverse clientele, KFC maintains high culinary standards and a commitment to delicious meals served with southern hospitality, making a customer's day memorable beyond just a meal.

The position offered is for a Restaurant General Manager, a central role pivotal to the restaurant's success, overseeing operations that generate over $1 million annually. This role provides an exceptional career opportunity to lead an established team within a growth-oriented, fun, and independent culture. The General Manager is entrusted with managing daily restaurant operations, ensuring compliance with KFC’s quality and service standards while motivating staff and fostering a positive work environment. The candidate will hold the keys to the restaurant’s financial performance and customer satisfaction, with direct impact on sales growth and team development.

This leadership role requires a dynamic manager who thrives on challenge and excitement, someone who understands the fast-paced nature of the restaurant industry and embraces variety in their daily duties. The ideal candidate will bring enthusiasm, strong leadership skills, and a genuine passion for delivering exceptional customer experiences. Offering comprehensive training for success, the position is designed for leaders who are motivated to inspire their team and grow the business through outstanding service and operational excellence. This role suits someone eager to engage with both staff and customers, aiming to create a work environment where excellence and fun coexist. The successful General Manager will be responsible for setting high standards, maintaining operational controls, and reinforcing the brand’s mission to ‘feed the world’ while enriching the lives of team members and guests alike.

Job Requirements

  • at least 18 years old
  • valid driver’s license and reliable personal transportation
  • ability to work flexible hours including weekends and holidays
  • willingness to learn and apply management training
  • energetic, honest, and motivational personality
  • readiness to take on challenges in a fast-paced environment
  • legal eligibility to work in the United States

Job Qualifications

  • proven leadership experience in restaurant or retail management
  • strong communication and interpersonal skills
  • ability to manage budgets and handle operational responsibilities
  • experience in team building and staff development
  • commitment to delivering excellent customer service
  • knowledge of food safety standards and regulations
  • high school diploma or equivalent

Job Duties

  • lead and motivate restaurant team to achieve sales and customer service goals
  • manage daily restaurant operations including inventory, scheduling, and budgeting
  • ensure adherence to KFC quality standards and food safety regulations
  • develop a positive team culture fostering collaboration and high performance
  • handle customer concerns and enhance guest satisfaction
  • recruit, train, and retain staff to build a strong workforce
  • monitor financial performance and implement strategies to boost profitability

Job Criteria

Experience

Mid Level (3-7 years)


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