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KFC General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Training and Development

Job Description

KFC, also known as Kentucky Fried Chicken, is a globally recognized quick-service restaurant brand specializing in fried chicken and Southern-inspired cuisine. With a rich history that dates back to 1952, KFC has grown into one of the largest fast-food chains worldwide. The brand is synonymous with quality meals, great taste, and exceptional customer service, delivering a dining experience that is both satisfying and memorable. KFC franchises are independently owned and operated, giving each restaurant a unique opportunity to contribute to the brand's overarching mission of feeding the world with flavorful, high-quality food.

As a Restaurant General Manager at KFC, you hold a critical leadership role with the responsibility to manage a restaurant business worth over $1 million. This position is ideal for a motivated and energetic individual who thrives in a dynamic, customer-focused environment. The role offers more than just a paycheck—it offers independence, an opportunity for growth, fun, and the ability to make a difference in the lives of your team and customers. In this role, you will lead and inspire your team, foster a positive work environment, and ensure that every meal served upholds KFC's standards for taste and customer satisfaction. Your daily achievements will directly impact the success and growth of the restaurant, rewarding industriousness and dedication with significant professional and financial benefits.

Training provided will equip you with the essential skills needed to excel, but successful candidates often come with natural leadership qualities, a passion for excellent customer service, and the motivation to lead a winning team. You will be instrumental in creating a workplace culture that is honest, energetic, motivational, and fun—values that are deeply embedded in the KFC family. The role demands someone who is not only ready to meet challenges head-on but is also excited by the ever-changing and fast-paced nature of the restaurant industry. At least 18 years old, possessing a valid driver’s license, and having reliable transportation, you will also need a strong desire to learn and grow within the company. You may sometimes be required to perform duties like making bank deposits, so dependable transportation is essential.

This opportunity is with a franchisee-owned and operated KFC restaurant, meaning employment decisions rest solely with the franchisee. This local ownership allows for a personalized approach to team management and operational decisions, ensuring the franchise aligns with community needs while maintaining the core values of the KFC brand. If you seek a challenging yet rewarding managerial position where your leadership can shape the customer experience and team culture, the Restaurant General Manager role at KFC provides an excellent career path with robust support and ample growth potential.

Job Requirements

  • At least 18 years old
  • valid driver's license
  • reliable transportation
  • willingness to learn and grow
  • ability to work in a fast-paced environment
  • strong leadership qualities
  • commitment to high standards and customer satisfaction

Job Qualifications

  • Proven leadership experience in restaurant management
  • strong communication and interpersonal skills
  • ability to motivate and develop a team
  • customer service orientation
  • problem-solving skills
  • familiarity with restaurant operations and financial management

Job Duties

  • Lead and motivate the restaurant team
  • manage daily restaurant operations
  • ensure exceptional customer service and satisfaction
  • maintain high standards of food quality and safety
  • oversee staffing, scheduling, and training
  • handle financial management including sales, expenses, and deposits
  • develop and implement strategies to grow the business

Job Criteria

Experience

Mid Level (3-7 years)


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