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KFC General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
performance bonuses
Training and development opportunities
friendly work environment
Career advancement potential

Job Description

This job posting is for a Restaurant General Manager position at KFC, an internationally recognized fast-food restaurant chain specializing in fried chicken, which is independently owned and operated by a franchisee. This means that while the brand and operational guidelines come from KFC as a franchise, your application will be reviewed, and any hiring decisions will be made by the individual franchisee who owns the specific restaurant location. Upon hiring, the franchisee becomes your direct employer and will hold all responsibilities concerning employment matters such as payroll, scheduling, benefits, and other human resource issues.

KFC is widely known for its iconic recipes and commitment to serving quality meals with a distinctive southern hospitality that aims to brighten the customer's day. The restaurant experience goes beyond merely providing food; it focuses on creating moments for customers and employees alike that foster independence, enjoyment, and building friendships. Working at KFC is described as more than just a job or a paycheck – it is about being part of a dynamic culture that values teamwork, motivation, and customer satisfaction. KFC encourages employees to take pride in their work and strive to exceed customer expectations every day.

As a Restaurant General Manager at KFC, you will be entrusted with overseeing all aspects of the business, which may generate revenues exceeding one million dollars annually. This leadership position offers the opportunity to guide and grow a talented team dedicated to delivering exceptional service and delicious food. Your role involves not only managing operational tasks but also mentoring employees to create a workplace where everyone feels valued and motivated to perform at their best. The franchisee offers extensive training to equip you with the knowledge and skills necessary to succeed in this dynamic role, ensuring you have the foundation to lead effectively from day one.

The position is ideally suited for experienced restaurant managers or individuals who have demonstrated natural leadership abilities and a passion for the hospitality and food service industry. Success in this position requires a unique combination of operational expertise, customer service excellence, and team-building skills. You will play a critical role in setting high standards for performance, fostering a positive and energetic work environment, and adapting quickly to the fast-paced and ever-changing nature of the restaurant business.

At KFC, you will be part of a family-oriented culture that values honesty, energy, motivation, and fun. The management team supports and encourages innovation, accountability, and a strong desire to make a positive impact on the community served. This opportunity also offers room for professional growth and a chance to be rewarded handsomely as you contribute to the restaurant's success and build meaningful relationships with your team members and customers.

This role requires a candidate who is at least 18 years old, holds a valid driver's license, and has reliable transportation, as occasional duties may include driving to make deposits for the restaurant. A willingness to learn and grow within the role is essential, and while prior experience is beneficial, the thorough training program ensures you will be prepared to tackle the challenges of managing a busy restaurant. If you are ready to lead with enthusiasm and dedication, this could be the perfect role for you to advance your career in the restaurant industry.

Job Requirements

  • be at least 18 years old
  • possess a valid driver’s license
  • have reliable transportation
  • demonstrate strong leadership qualities
  • possess a positive and energetic attitude
  • show motivation to learn and grow
  • be honest and trustworthy

Job Qualifications

  • prior restaurant management experience preferred
  • strong leadership and team-building skills
  • excellent customer service orientation
  • ability to work in a fast-paced environment
  • effective communication and interpersonal skills
  • basic knowledge of financial management
  • willingness to learn and adapt to new challenges

Job Duties

  • lead and develop a winning team that delivers excellent customer service
  • manage daily restaurant operations to ensure high standards of food quality and safety
  • create a positive and motivating work environment for employees
  • oversee financial performance including budgeting and controlling expenses
  • implement KFC policies and procedures consistently
  • drive sales growth through effective marketing and customer engagement
  • handle administrative tasks such as scheduling and payroll

Job Criteria

Experience

Mid Level (3-7 years)


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