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KFC General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

KFC, a globally recognized fast-food restaurant brand, is renowned for its delicious fried chicken and commitment to quality service. Established over 80 years ago, KFC continues to be a leader in the quick-service restaurant industry, prioritizing not only the taste of its meals but also the customer experience. As part of the Yum! Brands family, KFC operates more than 25,000 restaurants worldwide, each focused on delivering southern hospitality that makes each customer's day special. The brand is passionate about more than just feeding people; it aims to fulfill their lives by creating memorable dining experiences that build loyalty and community connection.

The Restaurant General Manager position at KFC is a unique leadership role ideal for individuals who thrive in dynamic environments, love people, and are driven to succeed. This role offers the opportunity to oversee a business generating over $1 million in annual revenue, making it a significant responsibility within the restaurant’s operations. As the General Manager, you will have the keys to the restaurant and the autonomy to lead a dedicated team to achieve exceptional results. This is more than a managerial position; it’s a chance to make a real impact by cultivating a motivated team, ensuring top-notch customer service, and driving business growth through operational excellence.

As a successful Restaurant General Manager at KFC, you will be the co-captain of your team, guiding them toward success by fostering a positive and engaging workplace environment. Your role involves setting high standards for both personal and team performance, maintaining rigorous focus on quality, customer satisfaction, and operational efficiency. You will be responsible for ensuring every guest enjoys great-tasting chicken served with a warm and friendly smile, reflecting the core values of KFC’s southern hospitality. Leadership and motivation are key aspects of this job, as you will inspire your team to deliver outstanding service every day.

KFC offers a great culture where integrity, energy, and fun are celebrated. The ideal candidate embodies these traits and is ready to take on new challenges in a fast-paced restaurant environment. The job includes ongoing training to equip you with all necessary skills, but already possessing leadership qualities and a passion for customer service will set you apart. You will be empowered to make decisions and lead with confidence, knowing that your efforts directly impact both the success of the restaurant and your career growth.

This is a franchise-operated position, meaning the individual restaurant is independently owned and managed by a franchisee. The franchisee is responsible for all hiring decisions and employment matters. As a Restaurant General Manager, you will be a key player in this team, representing both KFC’s brand values and the franchisee’s commitment to excellence. With competitive salary potential and the opportunity to grow within one of the world’s most recognized restaurant brands, this position is ideal for ambitious professionals eager to advance their management career in the hospitality industry.

Job Requirements

  • At least 18 years old
  • valid driver’s license
  • reliable transportation
  • willingness to learn and grow
  • natural leadership ability
  • energetic and motivational attitude
  • ability to set high standards

Job Qualifications

  • Proven leadership experience
  • strong communication skills
  • ability to manage a team
  • knowledge of restaurant operations
  • customer service orientation
  • problem-solving skills
  • high school diploma or equivalent

Job Duties

  • Lead and motivate restaurant team
  • manage daily operations
  • ensure excellent customer service
  • oversee food quality and safety standards
  • manage inventory and supplies
  • control costs and budgets
  • maintain cleanliness and compliance

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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