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KFC General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
performance bonuses
Retirement plan options

Job Description

This job posting is for a Restaurant General Manager position at a KFC restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed and hiring decisions will be made by the franchisee, who will be your employer if hired and responsible for all employment-related matters. KFC is a globally recognized fast-food restaurant brand known for its crispy, delicious southern-style fried chicken. At KFC, the mission extends beyond just feeding customers; it is about creating memorable experiences and fulfilling lives with great-tasting meals served alongside southern hospitality.

Working at KFC is about more than just earning a paycheck. It’s about joining a vibrant team, experiencing the excitement of the restaurant business, and building lasting relationships. The restaurant environment is dynamic, where no two days are the same, offering constant opportunities for growth and new challenges. KFC prides itself on cultivating a GREAT culture that values honesty, energy, motivation, and fun within its workplace family. This culture fosters high standards, teamwork, and continuous learning to maintain a positive and productive environment.

The Restaurant General Manager plays a pivotal leadership role, responsible for overseeing the daily operations of a restaurant generating over $1 million in annual sales. This role comes with significant accountability and autonomy, allowing you to directly impact team performance, customer satisfaction, and business growth. As a leader, you will be co-captain of the team, motivating and guiding your staff to deliver exceptional dining experiences. Your ability to bring people together, create a great place to work, and inspire others to perform at their best is essential to success.

If you take pride in providing excellent customer service, have a passion for delivering high-quality food with a smile, and thrive in a fast-paced, team-oriented environment, this position is an ideal fit. Training is provided to equip you with the skills and knowledge needed to succeed, making this an excellent opportunity for someone ready to step into a management role and grow their career in the restaurant industry. The role requires someone who is ready to embrace challenges, set high standards, and take initiative to drive business success and customer happiness continuously.

In summary, this is an exciting leadership opportunity at KFC where you can leverage your natural leadership skills to manage a profitable restaurant, build a strong team culture, and make a tangible difference in the customer experience. The position offers a rewarding career with comprehensive training, the independence to run a successful business, and the chance to be part of a globally recognized brand that values its people and customers alike.

Job Requirements

  • At least 18 years old
  • valid driver's license
  • reliable transportation
  • desire to learn and grow
  • natural leadership ability
  • ability to motivate and inspire a team
  • commitment to high standards
  • energetic and honest
  • willing to embrace challenges

Job Qualifications

  • High school diploma or equivalent
  • previous management experience in a restaurant or retail setting preferred
  • strong leadership and team-building skills
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • customer service orientation
  • basic financial and budgeting knowledge

Job Duties

  • Oversee daily restaurant operations
  • manage and develop team members
  • ensure high standards of customer service
  • maintain food quality and safety standards
  • handle inventory and financial controls
  • create a positive and motivating work environment
  • drive sales and profitability

Job Criteria

Experience

Mid Level (3-7 years)


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