Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Annual incentive trip based on restaurant performance and achievements
Comprehensive Medical, Dental, and Vision coverage, along with generous accrued Paid Time Off
Complimentary meal during shifts and an exclusive employee discount at all KFC establishments
Robust Paid Training programs designed for leadership development
Job Description
KFC is a globally recognized quick-service restaurant brand known for its distinctive recipes and commitment to delivering high-quality food with exceptional customer service. As a leader in the fast-food industry, KFC operates thousands of locations worldwide, offering a dynamic and energetic workplace culture that values its people and promotes growth and development. With a rich heritage and strong brand presence, KFC provides employees with meaningful career paths and opportunities to thrive in a supportive environment.
The General Manager role at KFC is an exciting opportunity for a seasoned leader to take full ownership of a thriving restaurant location. This highly responsible position demands strategic leadership, operational excellence, and a passion for driving success within a fast-paced quick-service restaurant setting. The General Manager will lead, inspire, and develop a high-performing team, ensuring the restaurant consistently delivers an outstanding guest experience while maximizing profitability. This role requires a proactive problem solver who can balance financial management with employee engagement and customer satisfaction.
In this role, the General Manager is responsible for all facets of restaurant operations, including talent acquisition, inventory control, cash handling, labor management, and adherence to health and safety standards. The manager will implement effective strategies to improve restaurant performance, train and coach staff, conduct regular inventory counts, and maintain strict quality controls. The position also demands the ability to manage multiple priorities while fostering a positive work environment that motivates team members to perform their best. KFC offers competitive compensation based on experience and leadership capabilities, along with extensive benefits and professional development programs.
This position requires flexibility, commitment, and the physical ability to perform essential duties, such as standing and walking for long periods and handling moderately heavy objects. The role is ideal for a motivated individual who thrives in a fast-paced, customer-focused environment and values the opportunity to lead within a globally recognized brand that offers continuous training, career growth, and rewarding incentives. Joining KFC as a General Manager means being part of a vibrant team that strives for operational excellence and exceptional guest service every day.
The General Manager role at KFC is an exciting opportunity for a seasoned leader to take full ownership of a thriving restaurant location. This highly responsible position demands strategic leadership, operational excellence, and a passion for driving success within a fast-paced quick-service restaurant setting. The General Manager will lead, inspire, and develop a high-performing team, ensuring the restaurant consistently delivers an outstanding guest experience while maximizing profitability. This role requires a proactive problem solver who can balance financial management with employee engagement and customer satisfaction.
In this role, the General Manager is responsible for all facets of restaurant operations, including talent acquisition, inventory control, cash handling, labor management, and adherence to health and safety standards. The manager will implement effective strategies to improve restaurant performance, train and coach staff, conduct regular inventory counts, and maintain strict quality controls. The position also demands the ability to manage multiple priorities while fostering a positive work environment that motivates team members to perform their best. KFC offers competitive compensation based on experience and leadership capabilities, along with extensive benefits and professional development programs.
This position requires flexibility, commitment, and the physical ability to perform essential duties, such as standing and walking for long periods and handling moderately heavy objects. The role is ideal for a motivated individual who thrives in a fast-paced, customer-focused environment and values the opportunity to lead within a globally recognized brand that offers continuous training, career growth, and rewarding incentives. Joining KFC as a General Manager means being part of a vibrant team that strives for operational excellence and exceptional guest service every day.
Job Requirements
- Minimum of 3-5 years of management experience in a high-volume food service or retail setting
- Proven record of profit and loss management and leadership in fast-paced environments
- Ability to work flexible hours including evenings, weekends, and holidays
- Physical capability to perform duties involving lifting moderately heavy objects and constant standing
- Must be at least 18 years of age
Job Qualifications
- Minimum of 3-5 years of management experience in a high-volume food service or retail setting, with a proven track record of P and L management and operational leadership, ideally within a quick-service restaurant (QSR) environment
- Applicants must be at least 18 years of age
- Ability to work a flexible schedule, including evenings, weekends, and holidays, to meet business needs
- Capable of lifting, carrying, stacking, pushing, or pulling moderately heavy objects (up to 50 lbs) with reasonable accommodation
Job Duties
- As a KFC General Manager, you will be instrumental in ensuring operational excellence, maximizing profitability, and delivering an outstanding experience to our guests
- Lead, inspire, and develop your restaurant team, fostering a positive and productive work environment
- Drive profitability by expertly managing all aspects of cash handling and security, optimizing inventory control, strategically managing labor costs, meticulously analyzing financial reports, and implementing effective corrective actions
- Oversee the entire talent acquisition process, including recruiting, interviewing, hiring, and onboarding of all Team Members, Shift Managers, and Assistant General Managers
- Provide ongoing coaching, training, and performance management to all team members, ensuring operational excellence and a consistently successful restaurant
- Conduct accurate bi-weekly inventory counts and manage ordering to minimize waste and optimize product availability
- Ensure the restaurant consistently adheres to the highest cleanliness and food safety standards, and that the team consistently delivers exceptional guest experiences through friendly, efficient service and high-quality products
- Maintain the ability to stand and walk consistently throughout entire shifts, often for extended periods
- Safely navigate confined spaces and expertly operate all restaurant equipment according to company guidelines
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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