
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training opportunities
career advancement
flexible schedule
Job Description
KFC Corporation is a globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to quality service. With a presence in numerous locations, KFC offers a dynamic work environment focused on teamwork, customer satisfaction, and operational excellence. The company prides itself on maintaining high standards in food quality, safety, and customer experience, making it a popular dining choice for millions of customers daily. This particular opportunity is located at 462 N. Broadway, Pennsville, NJ, and falls under the career area of Assistant Manager. This is a vital role that supports the Restaurant General Manager, ensuring smooth operations throughout the restaurant27s operating hours. The position offers a challenging yet rewarding career path with a clear trajectory towards promotion to Restaurant General Manager within an expected timeline of approximately one and a half years, contingent on performance and development.
The Associate Restaurant Manager (ARM) serves as an essential leadership role, providing additional management coverage and direct supervision of restaurant operations. The ARM focuses on driving excellence in customer service by fostering an engaging and positive atmosphere for both customers and employees. Maintaining company standards in product quality and facility specifications is a critical part of this role, alongside supervising food handling procedures to guarantee safety and compliance. Financial responsibility is also a key aspect, with the ARM exercising shift-to-shift financial control to help meet the restaurant27s profit margin targets and managing specific financial controls as assigned. The role demands hands-on operational involvement, including employee training and addressing customer service concerns effectively to maintain the brand27s reputation.
The ARM position is designed for individuals who demonstrate strong leadership potential and ambition. Successful candidates will show consistent progress toward their Individual Development Plan and be prepared for advanced training and coaching to prepare for the RGM role. Failure to meet developmental milestones within the first year could result in demotion or termination. The work schedule requires a commitment of approximately 48 hours per week, reflecting the responsibilities and operational needs of running a busy fast-food restaurant environment.
KFC Corporation emphasizes equal employment opportunities, welcoming applicants from diverse backgrounds and ensuring non-discrimination based on race, gender, age, national origin, color, religion, disability, or military status. Employment offers may be contingent upon satisfactory background checks and proof of eligibility to work. It is important to note that opportunities listed may be with corporate or franchised KFC locations; franchisees and licensees operate independently regarding wages and benefits.
The Associate Restaurant Manager (ARM) serves as an essential leadership role, providing additional management coverage and direct supervision of restaurant operations. The ARM focuses on driving excellence in customer service by fostering an engaging and positive atmosphere for both customers and employees. Maintaining company standards in product quality and facility specifications is a critical part of this role, alongside supervising food handling procedures to guarantee safety and compliance. Financial responsibility is also a key aspect, with the ARM exercising shift-to-shift financial control to help meet the restaurant27s profit margin targets and managing specific financial controls as assigned. The role demands hands-on operational involvement, including employee training and addressing customer service concerns effectively to maintain the brand27s reputation.
The ARM position is designed for individuals who demonstrate strong leadership potential and ambition. Successful candidates will show consistent progress toward their Individual Development Plan and be prepared for advanced training and coaching to prepare for the RGM role. Failure to meet developmental milestones within the first year could result in demotion or termination. The work schedule requires a commitment of approximately 48 hours per week, reflecting the responsibilities and operational needs of running a busy fast-food restaurant environment.
KFC Corporation emphasizes equal employment opportunities, welcoming applicants from diverse backgrounds and ensuring non-discrimination based on race, gender, age, national origin, color, religion, disability, or military status. Employment offers may be contingent upon satisfactory background checks and proof of eligibility to work. It is important to note that opportunities listed may be with corporate or franchised KFC locations; franchisees and licensees operate independently regarding wages and benefits.
Job Requirements
- High school diploma or equivalent
- Availability to work 48 hours per week
- Ability to work flexible hours including evenings and weekends
- Legal authorization to work in the United States
- Ability to pass background check
- Demonstrated leadership abilities
- Strong interpersonal skills
Job Qualifications
- Previous management or supervisory experience in a restaurant environment preferred
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Knowledge of food safety regulations
- Basic financial acumen to manage shift-based financial controls
- Commitment to customer service excellence
- Willingness to develop through training and coaching
Job Duties
- Drive excellence in customer service
- Maintain company standards in product and facility specifications
- Supervise food handling procedures and operational processes
- Exercise basic, shift-to-shift financial control to meet profit margin targets
- Assume full responsibility for specific financial controls
- Assign crew training duties and screen prospective employees
- Perform hands-on operational duties and respond to customer service needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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