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KFC Assistant General Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.50 - $20.00
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Work Schedule

Standard Hours
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
employee discount
Paid training

Job Description

KBP Foods, part of the KBP Brands family, is a prominent restaurant franchise group known for its dedication to creating a great workplace, delivering delicious dining experiences, and fostering business ownership success. With over 1,000 restaurants operating in more than 30 states, KBP Foods has rapidly expanded over the past two decades and continues to grow. Our mission centers around providing an inclusive culture and ample opportunities for personal, professional, and financial growth, making KBP Foods a prime destination for individuals passionate about the food service industry.

One of the flagship brands under KBP Foods is KFC, a globally recognized name synonymous with exceptional fried chicken and quick-service dining excellence. At KFC, we strongly value teamwork, operational excellence, and outstanding customer service, creating a dynamic and fast-paced working environment. This culture is especially evident in the role of an Assistant General Manager, where leadership, managerial skills, and hands-on operational experience converge to drive the restaurant's success.

The Assistant General Manager position at KFC offers a unique opportunity to grow within a thriving organization and contribute directly to the guest experience and business operations. This role is designed for individuals who are enthusiastic about restaurant management and eager to enhance their skills while managing key functions such as training, team leadership, inventory control, and compliance with company standards. Located at 2234 Elmwood Ave, Buffalo, NY, this role comes with a competitive hourly wage ranging from $18.50 to $20.00, reflecting the significance of the responsibilities and the experience required.

As an Assistant General Manager, you will be at the forefront of ensuring excellent guest experiences by leading a motivated team, resolving customer issues promptly, and maintaining high standards in food quality and safety. You will also focus on financial management aspects, including labor scheduling and controlling food costs to optimize profitability. The position supports advancement opportunities, including progression to General Manager and other upper management roles through internal leadership development programs.

KBP Foods emphasizes employee well-being through a wide range of benefits, including medical, dental, and vision coverage, paid time off, and access to educational resources like GED completion and college scholarships. Employees also enjoy perks such as free shift meals, employee discounts, and access to KBP Cares—a nonprofit initiative assisting employees during unforeseen hardships. The role additionally offers paid training and eligibility for a quarterly bonus program tied to restaurant performance, making it a rewarding career path for driven individuals committed to excellence in the fast-paced food service industry.

Job Requirements

  • At least one year of experience as an Assistant General Manager in food service or retail with profit and loss responsibility
  • Must be at least 18 years old
  • Availability to close the restaurant at least two nights a week
  • Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment

Job Qualifications

  • At least one year of experience as an Assistant General Manager in food service or retail with profit and loss responsibility
  • Quick service experience preferred
  • Ability to lead and motivate teams effectively
  • Strong problem-solving and customer service skills
  • Excellent organizational and multitasking abilities
  • High school diploma or equivalent
  • Must be at least 18 years old

Job Duties

  • Lead, train, schedule, and coach your team to create a positive and productive work environment
  • Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences
  • Oversee daily operations, including inventory, cash handling, and compliance with company policies
  • Maintain KFC's standards for food quality, preparation, and presentation
  • Enforce safety and cleanliness standards to provide a safe environment for guests and employees
  • Manage labor and food costs to maximize profitability
  • Anticipate and resolve challenges that arise during your shift

Job Criteria

Experience

Mid Level (3-7 years)


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