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KFC Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $17.50
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

leadership development program
Company nonprofit support
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Free Shift Meals
employee discount
Paid training
Quarterly bonus program

Job Description

KBP Foods, a prominent part of KBP Brands, stands as one of the leading restaurant franchise groups in the United States. With a clear vision to be a great place to work, a great place to eat, and a great place to own, KBP Foods has grown impressively over the past two decades. Today, the company operates more than 1,000 restaurants across 30-plus states, continuously expanding and thriving in the competitive quick-service restaurant industry. As a company, KBP is committed to fostering an inclusive culture that encourages personal and professional growth, making it an ideal environment for passionate, driven individuals who seek to advance their careers in a dynamic and supportive setting.

Among the many renowned brands under the KBP Foods umbrella is KFC, a global leader in the quick-service restaurant sector known for its iconic fried chicken and exceptional customer service. At KFC, teamwork, operational excellence, and outstanding guest experiences form the cornerstone of success. The company’s culture emphasizes development and career progression, providing employees with the tools and opportunities they need to ascend through various leadership levels.

The role of Assistant General Manager at KFC offers a unique and rewarding opportunity for individuals passionate about restaurant management. This position places you at the forefront of daily restaurant operations, where your leadership and management abilities directly impact customer satisfaction, team performance, and overall business success. The Assistant General Manager plays a critical role in leading and developing the team, ensuring operational standards are met, and driving profitability.

In this role, you will lead, train, schedule, and coach your team to create a positive, productive work environment that motivates employees and encourages teamwork. You'll be responsible for delivering excellent guest service, promptly resolving any issues to maintain memorable dining experiences. Overseeing daily operations involves managing inventory, cash handling, and strict adherence to company policies and standards of food quality, preparation, and presentation.

Safety and cleanliness are paramount, and as the Assistant General Manager, you will enforce these standards to ensure a secure environment for both guests and employees. Another core responsibility includes managing labor and food costs efficiently to maximize profitability while maintaining the high standards KFC is known for. You must be proactive in anticipating and addressing challenges during shifts to maintain smooth operational flow.

KBP Foods supports its employees with numerous benefits and resources designed to foster well-being and professional advancement. Employees gain access to leadership development programs that open doors to General Manager and above-store roles, showcasing the company’s commitment to career growth. Additionally, KBP Cares, the company’s nonprofit organization, assists employees through unexpected hardships, reinforcing the company’s dedication to supporting its team members.

Medical, dental, and vision benefits help ensure employees' health needs are met, while paid time off offers a chance to rest and recharge. Education benefits, including free GED programs, college scholarships, and online tuition opportunities, empower employees to invest in their futures. On top of all this, KFC provides perks such as free shift meals and employee discounts, creating a rewarding work atmosphere. Paid training further equips Assistant General Managers with the skills and knowledge to succeed in their roles.

Moreover, the role includes eligibility for a quarterly bonus program based on the restaurant’s performance, providing additional financial incentives tied to success and operational excellence. This position requires at least one year of experience as an Assistant General Manager in food service or retail, preferably within the quick service sector, along with availability to close the restaurant at least two nights per week and the physical ability to handle demanding tasks.

Joining KBP Foods and KFC means becoming part of a dynamic, entrepreneurial company that values leadership, growth, and operational excellence. If you are an ambitious individual seeking to thrive in the fast-paced restaurant industry while enjoying comprehensive benefits and a supportive work culture, this Assistant General Manager role offers an outstanding career path.

Job Requirements

  • At least one year of experience as an Assistant General Manager in food service or retail, with profit and loss responsibility
  • Must be at least 18 years old
  • Availability to close the restaurant at least two nights a week
  • Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment

Job Qualifications

  • At least one year of experience as an Assistant General Manager in food service or retail, with profit and loss responsibility (quick service experience preferred)
  • Must be at least 18 years old
  • Availability to close the restaurant at least two nights a week
  • Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment

Job Duties

  • Lead, train, schedule, and coach your team to create a positive and productive work environment
  • Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences
  • Oversee daily operations, including inventory, cash handling, and compliance with company policies
  • Maintain KFC's standards for food quality, preparation, and presentation
  • Enforce safety and cleanliness standards to provide a safe environment for guests and employees
  • Manage labor and food costs to maximize profitability
  • Anticipate and resolve challenges that arise during your shift

Job Criteria

Experience

Mid Level (3-7 years)


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