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KFC Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $19.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
employee discount
Paid training

Job Description

KBP Foods, a prominent part of KBP Brands, represents one of the leading quick-service restaurant franchise groups in the United States. With a robust portfolio exceeding 1,000 restaurants spread across more than 30 states, KBP Foods has established itself as a dynamic player in the fast-food industry, particularly known for its association with KFC. KBP Foods operates under a vision that emphasizes being a great place to work, a great place to eat, and a great place to own. This vision underpins the company’s commitment to fostering an inclusive culture that encourages growth, innovation, and operational excellence. For over two decades, KBP Foods has been dedicated to creating opportunities for personal, professional, and financial advancement for its employees.

KFC, a flagship brand within the KBP Foods family, offers an environment where teamwork, stellar customer service, and operational effectiveness are the cornerstones of its success. Joining KFC as an Assistant General Manager means becoming part of a fast-paced, energetic, and supportive team that values leadership development, employee well-being, and career progression. This role is designed for individuals passionate about restaurant management who are eager to contribute to a nationally recognized brand and grow their careers with a company that invests heavily in its people.

The Assistant General Manager position at KFC is a critical leadership role responsible for driving daily operations to ensure the restaurant meets and exceeds its operational, service, and financial goals. The role involves leading, training, scheduling, and coaching team members to create a positive work environment that promotes productivity and excellent guest experiences. The successful candidate will oversee important daily tasks such as inventory management, cash handling, compliance with company policies, and upholding KFC’s high standards for food quality, preparation, and presentation. This role also includes enforcing strict safety and cleanliness protocols to maintain a safe environment for both guests and employees.

In addition to operational responsibilities, the Assistant General Manager is tasked with managing labor and food costs effectively to maximize profitability. This requires strategic insight and the ability to anticipate and promptly resolve challenges that may arise during shifts. The position demands someone who is hands-on, detail-oriented, and able to thrive in a dynamic, customer-focused environment.

KBP Foods supports its Assistant General Managers with a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and access to education benefits such as free GED preparation, college scholarships, and free online tuition. Employees also benefit from programs like KBP Cares, a company nonprofit that helps staff through unforeseen hardships. Moreover, compensation includes eligibility for a quarterly bonus program tied to the restaurant’s performance, recognizing the critical role this position plays in the overall success of the business.

Career growth opportunities abound within KBP Foods. The company offers internal leadership development programs designed to help employees progress to General Manager roles and beyond, including above-store leadership positions. Assistant General Managers at KFC receive paid training to ensure they are equipped with the knowledge and skills necessary for success and advancement. Employees also enjoy perks such as free shift meals and discounts at KFC locations, further enhancing the work experience.

Overall, the Assistant General Manager role at KFC under KBP Foods is an excellent opportunity for individuals looking to develop their leadership abilities and establish a fulfilling career in the fast-food industry. It combines operational leadership, team development, financial management, and customer service into a comprehensive role with substantial support and growth potential. If you are a motivated, people-focused leader ready to make a significant impact within a leading restaurant group, this role offers the platform to thrive and grow professionally.

Job Requirements

  • At least one year of experience as an Assistant General Manager in food service or retail, with profit and loss responsibility
  • Must be at least 18 years old
  • Availability to close the restaurant at least two nights a week
  • Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment

Job Qualifications

  • At least one year of experience as an Assistant General Manager in food service or retail, with profit and loss responsibility
  • Quick service experience preferred
  • Ability to lead and motivate a diverse team
  • Strong problem-solving and conflict resolution skills
  • Excellent communication and interpersonal abilities
  • Basic understanding of inventory, cash handling, and labor management
  • Commitment to maintaining high standards of food quality and safety

Job Duties

  • Lead, train, schedule, and coach your team to create a positive and productive work environment
  • Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences
  • Oversee daily operations, including inventory, cash handling, and compliance with company policies
  • Maintain KFC's standards for food quality, preparation, and presentation
  • Enforce safety and cleanliness standards to provide a safe environment for guests and employees
  • Manage labor and food costs to maximize profitability
  • Anticipate and resolve challenges that arise during your shift

Job Criteria

Experience

Mid Level (3-7 years)


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