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KFC Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $18.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Free Shift Meals
employee discount
Paid training

Job Description

KBP Foods, a part of KBP Brands, is a prominent restaurant franchise group with a strong presence in the quick-service restaurant industry. With over 1,000 restaurants spread across more than 30 states in the U.S., KBP Foods has established itself as one of the nation's leading operators of renowned quick-service brands, including KFC. The company's vision is centered on being an exceptional place to work, eat, and own, reflecting its commitment to an inclusive and growth-oriented workplace culture. Over the past 20 years, KBP Foods has expanded significantly, driven by its focus on operational excellence, customer satisfaction, and employee development. This growth has created numerous opportunities for career advancement, making KBP Foods an attractive employer for those seeking long-term career prospects in the food service industry.

This role is for an Assistant General Manager position at KFC, part of the KBP Foods portfolio. As an Assistant General Manager, you will be an essential leader within the fast-paced environment of quick-service restaurants. You will play a key role in driving the operational success of the restaurant by leading, training, and motivating your team to deliver exceptional customer experiences. This position offers a dynamic workplace focused on teamwork, service quality, and operational excellence, where you can hone your leadership skills and advance your career.

You will be responsible for managing daily operations, including overseeing inventory processes, cash handling procedures, and maintaining compliance with company policies and standards for food preparation and presentation. A large part of your role involves creating a work environment that fosters positivity, productivity, and high customer satisfaction through effective scheduling, coaching, and team leadership. Additionally, you will enforce safety and cleanliness guidelines to ensure a safe dining experience for both guests and employees.

KBP Foods supports its employees through extensive benefits such as medical, dental, and vision insurance, paid time off, paid training, and access to company nonprofit programs like KBP Cares, designed to assist employees during unexpected hardships. Employees are also encouraged to invest in their future with education benefits including free GED programs, college scholarships, and free online tuition opportunities. The Assistant General Manager role includes eligibility for a quarterly bonus program based on restaurant performance, providing financial incentives tied directly to your success in driving operational results and customer satisfaction.

This role requires a hands-on leader with at least one year of experience in a similar role within food service or retail, particularly someone comfortable with profit and loss responsibilities in a fast-paced environment. Successful candidates must be physically capable of performing various tasks such as lifting heavy objects and standing for extended periods, as well as adaptable to flexible scheduling requirements, including closing shifts at least twice a week. Overall, this is an excellent opportunity for motivated individuals passionate about restaurant management and looking to grow within a nationally respected franchise organization, leveraging comprehensive training and development programs to build a rewarding career in food service.

Job Requirements

  • At least one year of experience as an assistant general manager in food service or retail, with profit and loss responsibility
  • must be at least 18 years old
  • availability to close the restaurant at least two nights a week
  • physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment

Job Qualifications

  • At least one year of experience as an assistant general manager in food service or retail, with profit and loss responsibility
  • quick service experience preferred
  • must be at least 18 years old
  • physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment

Job Duties

  • Lead, train, schedule, and coach your team to create a positive and productive work environment
  • deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences
  • oversee daily operations, including inventory, cash handling, and compliance with company policies
  • maintain KFC's standards for food quality, preparation, and presentation
  • enforce safety and cleanliness standards to provide a safe environment for guests and employees
  • manage labor and food costs to maximize profitability
  • anticipate and resolve challenges that arise during your shift

Job Criteria

Experience

Mid Level (3-7 years)


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