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KFC Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $17.00
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Work Schedule

Standard Hours
Night Shifts
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Benefits

Medical
Dental
Vision
Paid Time Off
education benefits
employee discount
Paid training
bonus program

Job Description

KBP Foods, a part of KBP Brands, is a leading restaurant franchise group with a robust presence in the quick-service restaurant industry. Over the past 20 years, KBP Foods has expanded to operate more than 1,000 restaurants across more than 30 states, making it one of the nation’s fastest-growing and most respected organizations in the foodservice sector. The company's vision focuses on being a great place to work, a great place to eat, and a great place to own, reflecting its commitment to employees, customers, and franchise partners alike. This dedication has fostered an inclusive, energizing, and entrepreneurial culture that encourages continuous personal, professional, and financial growth for its team members. With a strong emphasis on operational excellence, teamwork, and exceptional customer service, KBP Foods offers an attractive and supportive work environment that empowers its employees to thrive and build rewarding careers.

Within this dynamic organization, the Assistant General Manager role at KFC, one of KBP Foods’ flagship brands, plays a pivotal role in driving day-to-day restaurant success and enhancing guest satisfaction. The Assistant General Manager is a key leadership position responsible for guiding a motivated team to deliver outstanding customer experiences while maintaining stringent operational standards. This position offers clear career advancement opportunities, including progression into General Manager and above-store leadership roles through KBP Foods’ internal leadership development programs. As an Assistant General Manager, you will manage various critical functions such as team training and coaching, scheduling, inventory oversight, cash handling, and ensuring compliance with all company policies. Your leadership will directly influence the restaurant's profitability and efficiency by managing labor and food costs effectively while upholding KFC’s renowned standards for food quality, preparation, presentation, safety, and cleanliness.

The role is rich with development possibilities that extend beyond traditional management responsibilities. KBP Foods offers a comprehensive benefits package designed to support employees’ health, wellbeing, and financial future. These benefits range from medical, dental, and vision insurance to paid time off and education benefits, including free GED programs, college scholarships, and tuition assistance for online courses. Additionally, employees gain access to KBP Cares, a nonprofit initiative aimed at providing support during unexpected hardships, and they enjoy perks such as free shift meals, employee discounts at KFC restaurants, and paid training. The Assistant General Manager position also provides the opportunity to participate in a quarterly bonus program tied to the restaurant’s performance, rewarding managers for their contributions to the business’s success.

If you have prior experience in food service or retail management, are passionate about leading teams, and thrive in a fast-paced environment focused on operational excellence and superior customer service, this role offers the perfect platform to advance your career in the quick-service restaurant industry. KBP Foods values leaders who are energetic, entrepreneurial, and motivated to take on challenges while fostering a positive and productive work environment. By joining KFC under the KBP Foods umbrella, you become part of a company that prioritizes inclusivity and employee growth, positioning you for a fulfilling career path with numerous opportunities for advancement and professional development. This role is ideal for dedicated individuals who want to make a significant impact on both their team and the wider community through excellent hospitality and effective restaurant management.

Job Requirements

  • At least one year of experience as an assistant general manager in food service or retail with profit and loss responsibility
  • must be at least 18 years old
  • availability to close the restaurant at least two nights a week
  • physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment

Job Qualifications

  • At least one year of experience as an assistant general manager in food service or retail with profit and loss responsibility
  • quick service experience preferred
  • strong leadership and communication skills
  • ability to work effectively in a fast-paced environment
  • excellent problem-solving and customer service skills

Job Duties

  • Lead, train, schedule, and coach your team to create a positive and productive work environment
  • deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences
  • oversee daily operations, including inventory, cash handling, and compliance with company policies
  • maintain KFC's standards for food quality, preparation, and presentation
  • enforce safety and cleanliness standards to provide a safe environment for guests and employees
  • manage labor and food costs to maximize profitability
  • anticipate and resolve challenges that arise during your shift

Job Criteria

Experience

Mid Level (3-7 years)


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