KFC / A&W Team Member 3820 Florin Rd

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Paid Time Off
Career growth opportunities
Employee Discounts
flexible scheduling
retirement savings plan
Training and Development

Job Description

KFC is a globally recognized fast-food restaurant chain that specializes in delicious fried chicken and a variety of other menu items. Founded over 80 years ago, KFC has become synonymous with quality food and fast service, earning it a spot as one of the leaders in the quick-service restaurant industry. With thousands of locations worldwide, KFC is dedicated to providing its customers with a memorable dining experience through flavorful food, friendly service, and a welcoming atmosphere. The company prides itself on maintaining a culture of care, success, and ownership among its employees, fostering an environment where team members can grow both personally and professionally.

The role of a KFC Team Member is vital within the restaurant’s operations. As the face of the restaurant, Team Members are the first point of contact for customers, whether they enter the dining area or approach the drive-thru window. This position requires a person who is dependable, friendly, and committed to delivering excellent customer service at every interaction. The Team Member is responsible for preparing KFC’s world-famous food with care and precision, ensuring that every meal meets the high standards expected by customers and the company alike. Beyond food preparation, Team Members also contribute to the cleanliness and organization of the restaurant, creating a positive and inviting atmosphere for both guests and their colleagues.

This role demands high energy, a strong work ethic, and a team-oriented attitude. Ideal candidates are competitive, take pride in their work, and are motivated by setting and achieving goals. They should be organized and detail-focused, able to follow established guidelines and procedures closely. Additionally, Team Members should exemplify respect, fairness, and cooperation in their interactions with fellow employees and customers. The opportunity to be part of a promote-from-within culture means that those who excel in their roles at KFC have potential pathways to leadership and personal development.

In summary, the KFC Team Member position is perfect for individuals who enjoy helping others, value dependability, and thrive in a fast-paced, team-driven environment. The role offers a chance to gain valuable experience in customer service, food handling, and restaurant operations while being part of a well-known and respected brand. Working as a Team Member at KFC provides not just a job but a platform for growth and a meaningful career in the hospitality industry.

Job Requirements

  • Arrive at work on time
  • Flexible scheduling
  • Follows procedures regarding operation of restaurant equipment including fryers and ovens
  • Able to lift up to 25 lbs and carry up to 30 feet
  • Able to push/pull up to 90 lbs up to 30 feet
  • Able to stand and walk for a majority of work shift
  • Follows restaurant cash handling safety and security procedures
  • Adheres to restaurant and city/state/United States safety requirements
  • Knowledge of and compliance with restaurant's Human Resources policies and processes

Job Qualifications

  • High school diploma or equivalent
  • Prior customer service experience is a plus
  • Ability to work collaboratively in a team environment
  • Strong communication and interpersonal skills
  • Basic math skills
  • Willingness to learn and adapt
  • Positive attitude and a friendly demeanor

Job Duties

  • Needs little guidance in solving problems
  • Trains on their core position and keeps up to date on their training
  • Works hard to achieve goals
  • Demonstrates positive energy at all times
  • Works to create a great atmosphere within the restaurant
  • Cooperates with fellow team members by helping others when they need it
  • Believes in all people by treating others fairly and with respect
  • Recognizes others for a job well done
  • Organized, detailed and enjoys following standards and guidelines
  • Greets each customer with a smile
  • Creates a winning experience for every customer
  • Knows the restaurant and shift goals, and works to achieve them every day
  • Follows food and safety procedures, and reports any issues to the Manager on Duty and/or Restaurant General Manager

Job Criteria

Experience

Entry Level (1-2 years)


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