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Key Holder/Barista PT Seasonal @ Minneapolis Marriott

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.50
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Benefits

401(k) retirement plan
Employee Discounts
free meal
Public transportation access

Job Description

Event Network is a premier operator specializing in creating dynamic and engaging retail experiences at some of the most iconic and inspiring destinations across the United States. The company is renowned for infusing passion, creativity, and purpose into its retail environments, ensuring that each location not only reflects the unique mission and values it represents but also provides a memorable experience for every guest. As a leading operator in this niche, Event Network focuses on enhancing guest interactions and elevating the overall ambiance through carefully curated merchandise and high-quality service offerings. Their retail environments go beyond simple transactions, aiming to create connections and memorable moments through impeccable service and attention to detail.

As a Keyholder / Barista at Event Network, you will be an essential part of the team responsible for delivering exceptional guest service while supporting the operations of the store. This position is a hybrid role where retail sales seamlessly blend with café service, offering an exciting opportunity to craft delicious and high-quality beverages such as specialty coffees and food items. Beyond preparing beverages, you will assist guests with merchandise selection, offer tailored recommendations, and contribute to achieving sales goals by employing suggestive selling techniques.

The Keyholder / Barista role also includes responsibilities that bolster the smooth operation of the store, including executing opening and closing procedures, accurately processing transactions with various payment methods, and maintaining inventory presentation. You will work alongside management to uphold high service standards, monitor key performance indicators, and sustain retail and café cleanliness standards while adhering to food safety and sanitation protocols.

This role requires someone who is detail-oriented, organized, and enjoys fostering an inclusive team environment that values collaboration and service excellence. The ideal candidate will exhibit a passion for hospitality and coffee culture, have strong communication skills, and demonstrate a proactive approach to problem-solving. Event Network offers a fast-paced, dynamic workplace where every day presents new challenges and opportunities to grow your skills in both retail operations and customer service.

The position is part-time seasonal employment with a competitive pay rate starting at $17.50 per hour. Team members benefit from perks such as a free meal at the hotel café, easy access to public transportation, and discounts on merchandise and exclusive brand-name products and services. Event Network is committed to diversity and inclusion, creating an environment where all team members have the opportunity to thrive and contribute meaningfully to the company’s success. Join Event Network and become part of a team that values your passion and talent in creating extraordinary guest experiences.

Job Requirements

  • Must be 21 years of age for liquor sales (where applicable)
  • Flexible availability including mornings, evenings, weekends, and holidays
  • Ability to stand and walk for up to 8 hours per shift except during required breaks
  • Ability to lift and move up to 40 pounds
  • Ability to read, count, and complete required operational paperwork accurately
  • Basic knowledge of food safety practices
  • Previous experience in a retail or food service environment preferred

Job Qualifications

  • Previous experience as a keyholder, barista, or retail/food service associate preferred
  • Friendly, outgoing personality with a strong hospitality mindset
  • Passion for coffee, beverages, and delivering exceptional guest experiences
  • Strong communication, attention to detail, and organizational skills
  • Experience with merchandising and maintaining visually appealing displays
  • Basic knowledge of food safety practices (Food Handler's Card preferred)
  • Must be 21 years of age for liquor sales (where applicable)
  • Flexible availability including mornings, evenings, weekends, and holidays

Job Duties

  • Promptly greet all guests and offer assistance to provide exceptional guest service
  • Prepare and serve coffee, specialty beverages and food items with quality and consistency
  • Engage guests in conversation using open-ended questions to recommend products, beverages, and promotional items
  • Practice suggestive selling to increase sales and enhance the guest experience
  • Maintain strong knowledge of store merchandise, beverages, promotions, and key performance indicators (KPIs)
  • Educate guests on food, beverage, and retail offerings
  • Support daily store operations including opening and closing procedures
  • Accurately process transactions through the POS system, including cash, credit cards, employee discounts, guest room charges, and hotel property charges
  • Monitor and record daily waste to support operational efficiency
  • Assist with merchandising and maintain visual presentation standards for food, beverage, and retail products
  • Maintain store cleanliness and adhere to food safety and sanitation standards
  • Follow all company, hotel, and local health department guidelines
  • Recognize and address potential security risks while protecting company assets
  • Follow all applicable state and federal laws, including policies related to loss prevention, timekeeping, and store operations
  • Work collaboratively with team members to achieve store sales and service goals
  • Foster a positive, inclusive, and service-focused work environment
  • Support leadership by modeling strong service standards and operational excellence

Job Criteria

Experience

No experience required


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