Key Holder/Barista (Part-Time) @ Hyatt Regency New Orleans

The hiring establishment is a vibrant retail and café environment, prominently known for blending high-quality coffee experiences with excellent retail service. This establishment operates in a fast-paced and dynamic setting where creating memorable moments for guests is a top priority. The company is dedicated to maintaining strong service standards, meeting sales goals, and fostering a positive workspace where employees can thrive alongside delivering exceptional customer service. Employees at this establishment play an integral role in enhancing guest satisfaction through superior beverage crafting skills, sales expertise, and operational support. The business prides itself on its inclusive atmosphere and emphasis on teamwork, ensuring every team member contributes actively toward the store's objectives and guest experience enhancements.

The role of Keyholder / Barista is pivotal within the store's operational framework. As a Keyholder and Barista, you will be the face of the store in delivering an exceptional guest experience while simultaneously supporting the daily operations that keep the store running smoothly. This is a hybrid position that combines café service responsibilities—such as preparing and serving coffee and specialty beverages—with retail sales duties, including assisting guests with merchandise and promotional products. The role demands excellent communication skills, a passion for coffee culture, and the ability to engage with guests to provide personalized recommendations and drive sales through suggestive selling techniques. Additionally, the Keyholder / Barista will be responsible for various store operations, including opening and closing procedures, transaction processing, and maintaining visual merchandising standards.

The position also requires a strong focus on compliance with health and safety standards, food safety protocols, and company policies. The Keyholder / Barista must work in close collaboration with management and team members to uphold service excellence and operational efficiency. Physical demands include frequent standing, walking, handling beverages and merchandise, and occasional lifting. Flexibility in work hours, including mornings, evenings, weekends, and holidays, is essential to meet the needs of the business. Overall, this role is designed for a customer-focused individual with a friendly personality and an enthusiasm for coffee and retail who is ready to contribute to a vibrant store culture and help drive its success.