
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.00 - $15.25
Benefits
401(k) retirement plan
Employee Discounts
Job Description
Event Network operates as a premier retail experience provider, specializing in creating engaging shopping environments at some of the most iconic and inspiring destinations across the United States. The company's commitment is deeply rooted in enhancing guest experiences through passion, creativity, and purpose. With a leadership position in the retail sector at these high-profile destinations, Event Network stands out by fostering unique shopping experiences that not only meet but exceed guest expectations while aligning with the specific mission and values of each location served. This approach not only elevates the customer experience but also supports the broader objectives of the destinations themselves, creating a holistic and memorable environment for visitors.
The role offered is that of a Key Holder Associate, a vital position within the store's operational team. This part-time seasonal position is designed for individuals who are enthusiastic about delivering excellent customer service and thrive in a fast-paced, dynamic retail environment. The Key Holder's responsibilities extend beyond standard sales duties, including overseeing daily store operations in collaboration with store management. The position involves ensuring that the store meets its guest service standards, efficiently processing transactions, restocking merchandise, maintaining store presentation and cleanliness, and safeguarding company assets.
This role requires a mix of interpersonal skills and practical responsibilities. As a Key Holder, one is expected to build rapport with guests, promote sales through suggestive selling, and maintain comprehensive product knowledge including current promotions and sales targets. Additionally, the responsibilities include administrative tasks such as completing store paperwork, conducting cycle counts, and assisting with opening and closing procedures, which are essential to the smooth functioning of the store operations.
Working as part of a team, the Key Holder Associate plays a crucial role in contributing to a positive work environment and achieving store goals. This includes adhering to company and hotel appearance standards, following all applicable state and federal laws, and implementing loss prevention strategies. The company emphasizes a collaborative culture where team members support one another in delivering exceptional service.
Event Network recognizes the physical demands associated with the role, which include standing for long periods, handling merchandise up to 40 pounds, and performing various physical activities required to maintain the store's appearance and operations. This understanding underscores the company's commitment to employee well-being by providing reasonable accommodations to those with disabilities.
Event Network offers benefits to Part-time Seasonal employees, including a 401(k) retirement plan and employee discounts that provide substantial savings on store products and a range of other brand-name goods and services. This comprehensive benefits package supports employees both during and beyond their work hours, enhancing their overall job satisfaction and loyalty.
In summary, the Key Holder Associate position at Event Network offers an exciting opportunity for individuals passionate about retail and customer service. It combines operational responsibilities with the chance to be part of a leading company known for its innovative retail experiences and commitment to diversity and inclusion. This job is ideal for those who enjoy a dynamic retail environment and are eager to contribute to memorable guest experiences while advancing their careers in retail management.
The role offered is that of a Key Holder Associate, a vital position within the store's operational team. This part-time seasonal position is designed for individuals who are enthusiastic about delivering excellent customer service and thrive in a fast-paced, dynamic retail environment. The Key Holder's responsibilities extend beyond standard sales duties, including overseeing daily store operations in collaboration with store management. The position involves ensuring that the store meets its guest service standards, efficiently processing transactions, restocking merchandise, maintaining store presentation and cleanliness, and safeguarding company assets.
This role requires a mix of interpersonal skills and practical responsibilities. As a Key Holder, one is expected to build rapport with guests, promote sales through suggestive selling, and maintain comprehensive product knowledge including current promotions and sales targets. Additionally, the responsibilities include administrative tasks such as completing store paperwork, conducting cycle counts, and assisting with opening and closing procedures, which are essential to the smooth functioning of the store operations.
Working as part of a team, the Key Holder Associate plays a crucial role in contributing to a positive work environment and achieving store goals. This includes adhering to company and hotel appearance standards, following all applicable state and federal laws, and implementing loss prevention strategies. The company emphasizes a collaborative culture where team members support one another in delivering exceptional service.
Event Network recognizes the physical demands associated with the role, which include standing for long periods, handling merchandise up to 40 pounds, and performing various physical activities required to maintain the store's appearance and operations. This understanding underscores the company's commitment to employee well-being by providing reasonable accommodations to those with disabilities.
Event Network offers benefits to Part-time Seasonal employees, including a 401(k) retirement plan and employee discounts that provide substantial savings on store products and a range of other brand-name goods and services. This comprehensive benefits package supports employees both during and beyond their work hours, enhancing their overall job satisfaction and loyalty.
In summary, the Key Holder Associate position at Event Network offers an exciting opportunity for individuals passionate about retail and customer service. It combines operational responsibilities with the chance to be part of a leading company known for its innovative retail experiences and commitment to diversity and inclusion. This job is ideal for those who enjoy a dynamic retail environment and are eager to contribute to memorable guest experiences while advancing their careers in retail management.
Job Requirements
- Must be at least 21 years old
- Flexible availability including weekends, holidays, morning and evening shifts
- Ability to stand for up to 8 hours per shift and perform physical tasks such as lifting up to 40 pounds
- Ability to read, count, and write accurately to complete required paperwork
- Knowledge of retail sales procedures and customer service standards
Job Qualifications
- Experience as a keyholder or supervisor in a retail environment
- Merchandising experience organizing and presenting products that are visually appealing
- Friendly, outgoing personality with a service mindset
- Must be 21 for liquor sales
- Position requires flexible availability, including weekends, holidays, morning and evening shifts
Job Duties
- Promptly greets store guests and offers assistance to provide quality guest service to everyone who shops in the store
- Consistently practice suggestively selling to create and increase sales by using open-ended questions to engage the guest in conversation, suggesting promotional items and attempting to add on to every sale
- Knowledgeable about the store's products, including current sales and promotions, the store's sales targets, key performance indicators (KPI goals), and new products
- Meet company presentation standards by following guidelines for merchandise display, store cleanliness, receiving merchandise shipments, replenishing and making sure product is rotated when re-stocked
- Follow Event Network and hotel appearance and dress standards
- Process all transactions in the cash register system in an accurate and efficient manner, including cash and credit card payments, employee discounts, guest room charges, hotel property charges
- Complete store paperwork and other procedures required for the operation of the store including printing register reports, performing cycle counts, and opening and closing store procedures
- Recognize security risks and protect company and store assets by knowing how to prevent and properly handle situations, which could result in loss to the store and company
- Follow all applicable state and federal laws and company policies and procedures for store operations, time keeping procedures, hotel, loss prevention, and human resources policies and procedures
- Work together as a team with all staff to achieve store goals and contribute toward creating a positive work environment
Job Criteria
Experience
No experience required
Job Location
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