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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
Child care discount
Cell Phone Discount
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discount
Home insurance discount
scholarship program
Adoption assistance
Job Description
TJX Companies is a renowned leader in the off-price retail industry, recognized as a Fortune 100 company with a diverse and vibrant workforce. Operating across multiple brands including HomeGoods, TJ Maxx, Marshalls, Homesense, Sierra, Winners, and TK Maxx, TJX provides a dynamic retail environment aimed at delivering exceptional value to customers through an extensive assortment of merchandise. The company thrives on fostering a culture of collaboration, diversity, and continuous development, creating numerous opportunities for individuals to grow personally and professionally within its global retail stores, distribution centers, and home offices.
At the heart of TJX’s commitment to excellence is ... Show More
At the heart of TJX’s commitment to excellence is ... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year retail experience
- minimum 6 months leadership experience
- availability to work a flexible schedule including nights and weekends
- strong communication skills
- ability to work as a team player
- problem solving ability
- knowledge of company software and merchandise flow
- ability to manage and coach associates
- capable of multitasking
- ability to respond quickly in challenging situations
Job Qualifications
- Ability to work a flexible schedule including nights and weekends
- team player working effectively with peers and supervisors
- ability to respond appropriately to changes in direction or unexpected situations
- knowledge of company standard software, systems, and procedures
- knowledge of merchandise flow in stores
- proven problem solving skills
- ability to effectively coach, delegate, and follow-up on multiple people and tasks
- ability to act quickly under challenging circumstances
- capable of multi-tasking
- superior communication and organizational skills with attention to detail
- minimum 1 year retail experience
- minimum 6 months leadership experience
Job Duties
- Create a positive internal and external customer experience
- promote a culture of honesty and integrity and maintain confidentiality
- act as manager on duty adhering to company policy and procedure
- ensure store team performs tasks and activities in accordance with store plan and prioritize as needed
- address immediate customer service issues and provide appropriate coaching to associates
- exercise discretion regarding customer service policies to satisfy customers
- maintain accurate associate coverage in service areas for a positive customer experience
- ensure associates adhere to all operational procedures
- ensure opening and closing procedures are executed according to company guidelines
- communicate accurately and effectively with management and associates when setting and addressing priorities and provide progress updates
- provide and accept recognition and constructive feedback
- provide feedback, recognition, and coaching to associates
- partner with management on associate training needs to increase effectiveness
- ensure adherence to all labor laws, policies, and procedures
- promote credit and loyalty programs
- support and participate in shrink reduction goals and programs
- promote safety awareness and maintain a safe environment
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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