Job Overview

briefcase

Employment Type

Full-time
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
flexible schedule
Training and Development

Job Description

Pechanga Resort Casino (PRC) is a premier gaming and hospitality destination located in Temecula, California. Renowned for its four-diamond service standards, the resort offers an expansive casino, luxury accommodations, fine dining options, entertainment venues, and a variety of recreational amenities. PRC aims to provide guests with an outstanding experience characterized by professionalism, high-quality service, and an inviting atmosphere. The resort emphasizes its commitment to excellence by adhering to rigorous service standards and continuously enhancing the guest experience through attentive and personable service.

The role of a Bartender at Pechanga Resort Casino is a critical position that ensures the food and beverage service in the bar and restaurant areas is delivered with friendliness, promptness, and courtesy. Bartenders at PRC serve a variety of beverages, including classic cocktails, wine, beer, and non-alcoholic drinks, and are encouraged to create innovative cocktail recipes that contribute to the unique and upscale resort ambiance. This position demands a high level of skill and knowledge in craft cocktails, spirits, beers, and wine, as well as a strong understanding of liquor laws and regulations. Bartenders must maintain the cleanliness and orderliness of their bar area, ensure it is fully stocked with necessary supplies, and uphold proper sanitation and safety protocols.

Bartenders at Pechanga Resort Casino are expected to contribute to the resort's signature Four Diamond commitment by providing impeccable service with attention to detail in a dynamic and fast-paced environment. They are responsible for accessing guest preferences to make tailored drink suggestions, upselling premium craft cocktails, wines, and beers, and following all operational policies in alignment with the Pechanga Resort Casino handbook. Although the position does not have supervisory responsibilities, the Bartender plays an essential role in maintaining the smooth operation of the bar and enhancing guest satisfaction through their expertise and professionalism.

Working at PRC requires flexibility and dedication, as bartenders must be willing to work nights, weekends, and holidays to meet the high demand of the resort's guests. The role also requires the ability to communicate effectively, perform routine mathematical calculations for transactions, and apply common sense to resolve issues efficiently. Bartenders must obtain and maintain relevant certifications such as a class "A" gaming license, Food Handlers Certification, and Responsible Beverage Certification. This commitment ensures that bartenders maintain the highest standards of compliance and safety while delivering outstanding guest service.

Overall, the Bartender position at Pechanga Resort Casino offers a rewarding opportunity for experienced professionals who are passionate about the craft of bartending and dedicated to providing excellent guest experiences within a renowned hospitality setting.

Job Requirements

  • High school diploma or General Education Degree (GED)
  • Minimum 2 years of professional bartending experience in upscale dining
  • Extensive knowledge of craft cocktails spirits beer and wine
  • Ability to obtain and maintain class A gaming license
  • Ability to obtain and maintain Food Handlers Certification
  • Ability to obtain and maintain Responsible Beverage Certification
  • Flexible availability including nights weekends and holidays
  • Ability to pass pre-employment bartender audition
  • Strong communication skills
  • Basic math skills

Job Qualifications

  • High school diploma or General Education Degree (GED)
  • Minimum of 2 years professional bartending experience in an upscale dining establishment
  • Extensive craft cocktail spirit and beer knowledge
  • Ability to read and interpret documents and safety rules
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups
  • Ability to perform basic mathematical calculations including addition subtraction multiplication and division
  • Ability to apply common sense understanding to carry out instructions
  • Must qualify to obtain and maintain a class A gaming license
  • Must qualify to obtain and maintain Food Handlers Certification
  • Must qualify to obtain and maintain Responsible Beverage Certification
  • Working knowledge of Micros system
  • Impeccable service standards and attention to detail
  • Understanding of food safety and sanitation practices
  • Ability to pass pre-employment bartender audition
  • Flexibility to work nights weekends and holidays

Job Duties

  • Prepare and serve drinks to guests including cocktails wine beer and non-alcoholic beverages
  • Maintain cleanliness of bar countertop and assist with the cleanliness of the entire designated bar area
  • Ensure bar is stocked with glasses garnishes drink mixes and ice
  • Demonstrate proper knowledge of liquor laws and regulations
  • Stay up-to-date with industry trends and new drinks continuously expanding knowledge of different types of beverages
  • Demonstrate knowledge of all Pechanga Resort Casino drink recipes
  • Suggest and have working knowledge of high-end wine and spirits
  • Make signature cocktails using creative ingredients fresh herbs and other embellishments
  • Adhere to cash and operating policies in accordance with Pechanga Resort Casino handbook
  • Maintain proper sanitation and safety procedures for food handling
  • Maintain a polished appearance and professional demeanor at all times
  • Provide impeccable service and attention to detail in a fast-paced environment
  • Access guest preferences and make drink suggestions
  • Effectively up sell craft cocktails wine and beer generating sales and revenue growth
  • Abide by all liquor laws and policies set forth by Pechanga Resort Casino
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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