Kalia Theater (new Waikiki Luau site under construction) Group Sales Manager

Highgate is a premier real estate investment and hospitality management company with over 30 years of industry leadership, managing more than $15 billion in assets across a diverse portfolio. The company operates globally, with over 400 hotels in key locations including North America, Europe, the Caribbean, and Latin America. Known for its innovative approach to hospitality, Highgate combines deep market expertise with state-of-the-art technology and digital acumen to maximize asset value and outperform competitors. The company specializes in developing and managing a range of bespoke lifestyle hotel brands, legacy brands, and independent properties that emphasize contemporary programming and exceptional guest experiences. Highgate is supported by an executive team of seasoned hospitality professionals and maintains corporate offices worldwide, making it a trusted partner for top ownership groups and leading hotel brands.

The Kalia Theater Group Sales Manager at Highgate plays a critical role in driving group business and cultivating preferred partnerships to support the growth and success of the Kalai Theater. This position requires a proactive sales leader who can meet or exceed revenue goals through strategic solicitation and relationship-building with business-to-business (B2B) and business-to-consumer (B2C) prospects. The manager will conduct thorough site inspections and venue tours, clearly articulating the key features and benefits of the theater to prospective clients and partners. Additionally, the role involves event management responsibilities, including contract creation, execution, and detailed planning leading up to event days. The Group Sales Manager will collaborate closely with the general manager in group business reviews and contribute to pricing strategy decisions. To excel, the candidate must gain comprehensive knowledge of theater operations including food and beverage, guest services, and reservations, while adhering to company sales policies and standard operating procedures.

This is an onsite position requiring expertise in Hawaii hotel sales with the ability to operate within a sales budget and utilize the company’s computerized sales management system effectively. The role demands excellent verbal and written communication skills, the ability to multitask, prioritize tasks, and maintain a service-oriented approach toward guests and staff alike. Active participation in community and professional networks is encouraged to foster new business opportunities. The ideal candidate is experienced, detail-oriented, and able to navigate complex information confidentially while maintaining high standards of professionalism and appearance. This role offers the opportunity to contribute to a dynamic and flourishing hospitality environment within a globally recognized company known for its commitment to excellence and innovation.