JW Marriott Valet Runner - 3rd Shift

AHC Hospitality is a distinguished hospitality company representing a diverse portfolio of hotels, restaurants, and resorts, known for delivering exceptional guest experiences across every interaction. Their properties range from comfortably casual to lavishly appointed, featuring some of the most prestigious brands and venues such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. This varied collection of locations offers associates many opportunities to find a work environment that aligns perfectly with their personality and career aspirations. Committed to employee growth and success, AHC Hospitality fosters a supportive culture that values each team member’s contributions and invests in their professional development. The company prides itself on a team dynamic that reflects its dedication to excellence, innovation, and guest satisfaction.

This particular role is a part-time third shift position with weekend availability, designed for those who thrive in dynamic, fast-paced environments. Eligible employees benefit from discounted downtown parking, free employee meals, DailyPay, hotel and restaurant discounts, and more, enhancing the overall compensation package beyond just wages. The role focuses on providing outstanding guest service within the valet motor lobby and main lobby areas, ensuring every guest’s arrival and departure is handled with care, professionalism, and warmth. The Valet and Guest Service Ambassador acts as the face of the hotel during evening hours, greeting guests, assisting with luggage, parking vehicles safely and swiftly, and communicating with other hotel departments to ensure seamless guest experiences.

Stepping into this role means contributing meaningfully to the ambiance and efficiency of the hotel’s front entrance operations. Ambassadors are expected to maintain a positive and professional demeanor at all times, engaging guests with authentic warmth, learning and using guests’ names, and fostering memorable connections that enhance guest loyalty. Responsibilities include not only parking cars and managing guest luggage but also providing hotel and local area knowledge that adds value and enhances guests’ stays. Precision and attention to detail are crucial; the ambassador must keep the lobby clean, organized, and guest-ready, while following all JW Marriott and AHC policies meticulously.

The position requires physical stamina, as ambassadors need to run, walk, and stand for extended periods, demonstrating enthusiasm and energy throughout their shift. Additionally, employees must maintain impeccable personal grooming and uniform standards to present a polished and professional image consistent with AHC Hospitality’s brand. The role also requires safety awareness and the capability to execute hotel security protocols effectively. Overall, this position offers an exciting opportunity for individuals passionate about hospitality, eager to work nights, and driven to deliver memorable service that exceeds guest expectations while advancing their hospitality career with a respected industry leader.