JW Marriott Utility Steward/Dishwasher

AHC Hospitality is a distinguished hospitality company that represents a diverse collection of hotels, restaurants, and resorts. From comfortably casual settings to lavishly appointed environments, AHC Hospitality is committed to delivering exceptional guest experiences across all touchpoints. The company includes some of the most notable properties such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown. AHC Hospitality offers an engaging work environment with numerous opportunities for both guests and associates to thrive. The company values its team members and invests in personal and professional growth, recognizing the mutual success between associates and the organization as a cornerstone of its culture.

This position is a part-time role with a requirement for weekend availability, designed for individuals who are dedicated to maintaining the highest standards of cleanliness and sanitation within food and beverage areas. Eligible employees benefit from perks such as discounted downtown parking, complimentary employee meals, DailyPay, and exclusive discounts in hotels and restaurants. The role centers around supporting sanitation operations across multiple renowned properties under the AHC Hospitality umbrella.

The role involves fulfilling the daily sanitation needs of kitchens, banquet areas, and all food service spaces within the JW Marriott, Amway Grand Plaza, and the Courtyard by Marriott. AHC stewards are responsible for cleaning soiled kitchenware including pots, pans, silverware, glassware, and plates, using dishwashing machines or manual hand washing as needed. The stewarding team also ensures that all areas meet and maintain local health department regulations, along with adhering to the JW Marriott brand and quality assurance standards. In addition to cleaning duties, stewards play a vital role in supporting guest service by anticipating needs and striving to exceed guest expectations, thus contributing to the overall guest experience.

This position demands a strong sense of organization and a commitment to unwavering quality standards in cleanliness. Stewards must be diligent in completing daily sanitation tasks, including deep cleaning of kitchen floors, trash receptacle maintenance, and assisting in the upkeep of other kitchen support areas such as pantries and hallways. Furthermore, the role entails a collaborative team environment where stewarding staff participate in departmental meetings and daily rehearsals to discuss continuous improvement opportunities.

Stewards are expected to maintain a professional appearance, comply with safety practices to prevent injury, and handle hazardous substances according to regulatory guidelines. The job also involves setting up and breaking down dish machines, sorting and stacking dishes, assisting transportation of food and equipment for events, supporting concierge lounge service, and aiding culinary and banquet staff as necessary. Throughout all tasks, stewards uphold JW Marriott’s high guest service standards by providing attentive and courteous support.

The position requires physical stamina including the ability to stand, walk, and run for extended periods, and occasionally lift or move items up to 50 pounds. Individuals suited to this role should be capable of working effectively in a fast-paced environment while maintaining calm during periods of high demand or uncertainty. The stewarding role is essential in maintaining the reputation of AHC Hospitality properties by ensuring sanitary, orderly, and welcoming food and beverage areas for all guests and staff alike.