You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Discounted parking
Free Employee Meals
DailyPay
hotel discounts
Restaurant Discounts
Job Description
AHC Hospitality is a renowned hospitality company that operates a diverse portfolio of hotels, restaurants, and resorts ranging from comfortably casual to lavishly appointed venues. The company is committed to delivering exceptional experiences to guests, creating memorable moments whether hosting large meetings, serving intimate dining experiences, or providing beautifully crafted environments for relaxation and enjoyment. AHC Hospitality encompasses premier properties such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, each offering distinctive atmospheres and service styles that cater to different guest preferences and needs. The team-oriented culture at AHC Hospitality... Show More
Job Requirements
- High school diploma or equivalent preferred
- Related customer service experience preferred
- Ability to stand for 8 hours
- Proficient verbal and written communication required
- Proficiency using Microsoft Office Suite
- Willingness to complete TIPS Certification within 90 days
- Completion of Great Food/Safe Food training
- Flexible availability including weekends
- Knowledge of hotel services and local area
- Ability to handle guest requests professionally
Job Qualifications
- High school diploma or equivalent preferred
- Related customer service experience preferred
- Proficient verbal and written communication skills
- Proficiency in Microsoft Office Suite
- Ability to stand for extended periods
- Strong attention to detail
- Teamwork and interpersonal skills
- Knowledge of food safety standards
Job Duties
- Host and serve food and beverage offerings to guests during morning and nightly service
- Complete TIPS certification within 90 days
- Ensure Great Food/Safe Food training is completed to follow all food safety procedures
- Utilize Oracle Point of Sale system to ring in drinks and cash out guest checks
- Handle all guest requests and solve guest opportunities at first contact
- Have a working knowledge of Grand Rapids area and recommend local area offerings
- Be knowledgeable about rooms, services, and facilities of the hotel
- Perform all tasks on the AM and PM Concierge Lounge checklist
- Understand and perform based on Quality Assurance inspection audit
- Ensure guests receive a warm welcome and fond farewell in the Concierge Lounge
- Be familiar with cultural differences to meet guest's specific needs
- Train associates daily using prepared materials in communication, hospitality, and technical skills
- Offer and arrange car rental, airline and train tickets, office and beauty services, shopping, and restaurant reservations
- Maintain the Marriott Bonvoy Program by recognizing reward member elite statuses
- Ensure compliance with grooming standards and lead by example
- Assist and be knowledgeable of AYS operations and systems
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: