JW Marriott Banquet Set-Up

Wyoming, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Weekend Shifts

Fixed Shifts

Benefits

Free parking

Dental Insurance

Health Insurance

Vision Insurance

Job Description

AHC Hospitality is a distinguished hospitality company that operates a diverse portfolio of hotels, restaurants, and resorts. Known for maintaining a seamless blend of comfort and luxury, AHC Hospitality caters to a wide range of guests by offering exceptional experiences across all its properties. Whether it's hosting large conferences, serving intimate meals, or creating beautiful environments for leisure, AHC Hospitality prides itself on the quality and excellence it brings to every guest interaction. The company represents notable locations including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, each offering unique atmospheres and services to suit a variety of preferences.

AHC Hospitality places a strong emphasis on growth and success for its employees, viewing their success as integral to the company’s overall achievement. This company encourages team members to develop their careers within the hospitality industry by providing opportunities to work in vibrant and renowned properties. As a full-time employer offering varied shifts between first and second shifts, including weekend and holiday availability, AHC Hospitality emphasizes work-life balance and comprehensive employee support. The benefits package is substantial, offering medical, dental, and vision insurance, a 401K plan, paid vacation, discounted downtown parking, complimentary employee meals, and exclusive hotel and restaurant discounts.

The role at AHC Hospitality involves responsibility for the physical setup, cleanliness, and maintenance of banquet equipment and function rooms. The individual in this position plays a crucial part in ensuring that all banquet activities meet the company’s high standards for guest satisfaction and operational efficiency. This includes adhering to standard policies, assisting guests professionally, maintaining a cooperative team spirit, and ensuring all equipment is properly handled and stored. The environment is dynamic and fast-paced, requiring dedication to detail, a positive attitude, and a commitment to the company’s mission of delivering an unforgettable guest experience.

As an associate responsible for banquet and function room operations, the candidate will have the opportunity to work with an array of setups including school room, theater, conference, U-shape, hollow square and rectangle, banquet style, T-shape, and E-shape room arrangements. The role demands familiarity with these different configurations and the ability to interpret banquet event orders accurately. Additional duties involve safety compliance, energy conservation practices, and routine cleaning tasks, all integral to maintaining the smooth functioning and presentation of banquet services.

This position is ideal for individuals who are passionate about hospitality and eager to contribute to an environment that values guest experience and teamwork. With physical demands that include standing for extended periods and handling equipment safely, the role also provides an active workplace and the chance to engage directly with guests and colleagues. Overall, the position offers a rewarding career pathway within a respected hospitality brand known for its commitment to excellence and employee growth.

Job Requirements

Diploma or GED
ability to stand, walk, and run for extended periods
ability to be on feet up to 8 hours per day
capacity to use hands and fingers to handle or feel objects
frequent reaching with hands and arms
ability to talk, hear, taste, or smell regularly
occasional sitting, stooping, kneeling, crouching, or crawling
lift and/or move up to 50 pounds occasionally
specific vision abilities including close, distance, and peripheral vision

Job Qualifications

Diploma or GED
ability to read banquet event orders accurately
familiarity with function room setups including school room, theater, conference, U-shape, hollow square, hollow rectangle, banquet style, T-shape, and E-shape
strong teamwork and cooperation skills
positive attitude toward customer service and job responsibilities
effective communication and guest assistance skills

Job Duties

Adhering to all division and local standard policies and procedures
performing all guest contact activities in a cordial, efficient and professional manner at all times, maintaining a commitment to guest satisfaction
maintaining a cooperative team-like attitude in working with supervisors and fellow associates to help achieve our common goals of maximizing guest satisfaction and profit margins
maintaining a positive attitude toward the hotel and the job being performed
reporting to work on time and in proper uniform
reading banquet event orders and setting up rooms according to BEOs
being familiar with the location of all function rooms and various types of setups including school room, theater, conference, U-Shape, hollow square, hollow rectangle, banquet style, T-Shape, and E-Shape
handling care and storage of all banquet equipment safely
assisting guests and referring requests beyond the scope of responsibility to supervisors or catering manager
keeping function room and storage areas clean and neat
performing periodic total cleaning of the area
returning all equipment not in use to proper storage in clean condition
reporting damage to equipment, furnishings or rooms promptly
checking electric hookups for proper working order and taping down exposed cords
servicing meeting rooms during breaks by checking temperature and lighting
attending department meetings
eliminating safety hazards and reporting injuries and accidents
following energy conservation and accident/loss prevention guidelines
performing additional department-related duties as assigned