Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $20.00 - $30.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive compensation
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Jet Linx Aviation is a premier private jet company dedicated to providing exceptional, personalized aviation services. With a commitment to safety, consistency, and excellence, Jet Linx operates a unique network of community-based private jet terminals across the United States. The company emphasizes a client-first culture, ensuring every touchpoint reflects the highest standards of service and professionalism. Jet Linx is known for redefining private aviation with its focus on transparency, community, and attention to detail, aiming to create unmatched travel experiences for its clients. As an employer, Jet Linx values its team members and offers competitive compensation and benefits, fostering a supportive and dynamic work environment.
The Jr Concierge position at Jet Linx Aviation is an integral role that delivers on-site support across various base operations. This role is perfect for individuals who take pride in attention to detail and excel in client-facing interactions. Jr Concierges are instrumental in maintaining the aesthetic standards and stocking needs of their base location, adhering to Jet Linx’s rigorous Service Standards. The position involves greeting clients upon flight arrivals with professionalism and warmth, conducting vehicle operations safely around aircraft and ground equipment, and ensuring that all areas including the lobby, meeting rooms, and restrooms are clean and inviting. This role demands someone who is proactive in managing inventory purchasing, accurate expense reporting, and effective communication, especially when resolving client issues or escalating concerns to management. The Jr Concierge must embody the core values of Jet Linx by consistently providing exceptional customer service often described as "Supplying the High" by addressing client needs thoughtfully and efficiently.
This full-time role offers a starting hourly wage ranging from $20 to $30 per hour, varying by geographic location, aircraft size, and the candidate’s experience and education. It also requires regular and predictable attendance, with an ability to work flexible non-standard hours including nights, weekends, and holidays. Candidates should be self-motivated, adaptable to rapid changes, and capable of balancing multiple priorities under minimal supervision. The Jr Concierge position offers an excellent opportunity to grow within the private aviation industry, gaining invaluable experience in a fast-paced, client-centric environment. Those with interests or backgrounds in aviation will find this role especially rewarding as it blends operational duties with high-touch customer engagement. Being part of Jet Linx means being committed to excellence and delivering remarkable aviation experiences from the ground up.
The Jr Concierge position at Jet Linx Aviation is an integral role that delivers on-site support across various base operations. This role is perfect for individuals who take pride in attention to detail and excel in client-facing interactions. Jr Concierges are instrumental in maintaining the aesthetic standards and stocking needs of their base location, adhering to Jet Linx’s rigorous Service Standards. The position involves greeting clients upon flight arrivals with professionalism and warmth, conducting vehicle operations safely around aircraft and ground equipment, and ensuring that all areas including the lobby, meeting rooms, and restrooms are clean and inviting. This role demands someone who is proactive in managing inventory purchasing, accurate expense reporting, and effective communication, especially when resolving client issues or escalating concerns to management. The Jr Concierge must embody the core values of Jet Linx by consistently providing exceptional customer service often described as "Supplying the High" by addressing client needs thoughtfully and efficiently.
This full-time role offers a starting hourly wage ranging from $20 to $30 per hour, varying by geographic location, aircraft size, and the candidate’s experience and education. It also requires regular and predictable attendance, with an ability to work flexible non-standard hours including nights, weekends, and holidays. Candidates should be self-motivated, adaptable to rapid changes, and capable of balancing multiple priorities under minimal supervision. The Jr Concierge position offers an excellent opportunity to grow within the private aviation industry, gaining invaluable experience in a fast-paced, client-centric environment. Those with interests or backgrounds in aviation will find this role especially rewarding as it blends operational duties with high-touch customer engagement. Being part of Jet Linx means being committed to excellence and delivering remarkable aviation experiences from the ground up.
Job Requirements
- High school diploma or equivalent required
- 1 year of professional customer service experience preferred
- Ability to obtain a U.S. driver’s license
- Proof of eligibility to work in the US
- Ability to work flexible, non-standard hours including nights, weekends, and holidays
- Ability to operate office equipment as needed
- Ability to move up to 25 pounds on an infrequent basis
- Regular and predictable on-site attendance required
Job Qualifications
- High school diploma or equivalent
- 1 year of professional customer service experience in an environment with elevated service standards preferred
- Aviation industry experience or interest preferred
- Excellent verbal and written communication skills
- Proficient with Microsoft Office Suite
- Ability to work flexible, non-standard hours including nights, weekends, and holidays
- Ability to work both independently and as part of a team
- Strong attention to detail and organizational skills
- Ability to multi-task and complete work within assigned timelines under minimal supervision
- Self-motivated with willingness to take initiative to research and resolve problems
- Ability to handle and maintain confidentiality of sensitive information
Job Duties
- Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports
- Proactively communicate, document, and resolve complaints, escalating to management as necessary
- Operate client vehicles cautiously around property including around aircraft/ground equipment as needed
- Wash vehicles when appropriate
- Ensure work area, lobby, meeting areas, entryways and restrooms are clean, organized and inviting in accordance with Jet Linx Service Standards
- Regular and predictable on-site attendance required
- Demonstrate Jet Linx’s core values and “Supply the High” in all interactions
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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