Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $30.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Jet Linx is a premier aviation company known for its exceptional private jet services and dedication to customer satisfaction. As a leader in the private aviation industry, Jet Linx operates a network of bases providing a seamless and personalized experience for their clients while maintaining the highest safety and service standards. The company is committed to fostering a supportive and professional work environment where team members are valued for their contributions and motivated to grow their careers.
The Jr Concierge role at Jet Linx offers a unique opportunity for individuals who are passionate about customer service and interested in the aviation industry. This position plays a critical part in ensuring that all on-site base duties are managed efficiently while providing clients with a warm and professional welcome. Junior Concierges work meticulously to maintain the aesthetic appeal and operational readiness of the base. They are entrusted with stock purchasing under Jet Linx's high standards, vehicle operation in sensitive areas near aircraft, and ensuring that client areas are clean, organized, and inviting. This role requires a proactive approach to communication and problem-solving, including resolving client complaints and escalating issues when necessary, to uphold Jet Linx's reputation for excellence.
This position demands strong attention to detail, excellent interpersonal skills, and the ability to adapt in a dynamic and fast-paced environment. It is ideal for motivated individuals who are eager to learn and grow within the company, demonstrating Jet Linx's core values and embodying the philosophy of "Supply the High" by delivering superior customer experiences. Jet Linx offers competitive hourly wages that range from $20 to $30, depending on factors such as geographic location, aircraft size, and the candidate’s experience and education. The company also supports team members through a comprehensive benefits package.
Working as a Jr Concierge at Jet Linx also means embracing a role that requires flexibility, including non-standard hours on nights, weekends, and holidays. The candidate must be reliable with consistent on-site attendance, capable of operating both independently and within a team setting. Proficiency with Microsoft Office and excellent communication skills are essential to perform daily administrative and operational tasks efficiently. The Jr Concierge is an ambassador of the company’s quality standards, tasked with maintaining confidentiality and handling sensitive information carefully. The role invites individuals who are self-motivated and willing to take initiative in researching and resolving issues, contributing to continuous improvement of services and client satisfaction.
Overall, the Jr Concierge is a frontline contributor to Jet Linx’s mission to provide exceptional, personalized aviation services. Suitable candidates will have a high school diploma or equivalent, customer service experience especially in environments with elevated service standards, and ideally, a keen interest or some background in the aviation sector. Candidates must also be physically able to perform their duties, including standing, walking, and occasionally lifting weights up to 25 pounds. The position requires obtaining a valid U.S. driver's license and proof of eligibility to work in the United States. Jet Linx is excited to welcome dedicated professionals to its team to help continue the company's legacy of outstanding private aviation services.
The Jr Concierge role at Jet Linx offers a unique opportunity for individuals who are passionate about customer service and interested in the aviation industry. This position plays a critical part in ensuring that all on-site base duties are managed efficiently while providing clients with a warm and professional welcome. Junior Concierges work meticulously to maintain the aesthetic appeal and operational readiness of the base. They are entrusted with stock purchasing under Jet Linx's high standards, vehicle operation in sensitive areas near aircraft, and ensuring that client areas are clean, organized, and inviting. This role requires a proactive approach to communication and problem-solving, including resolving client complaints and escalating issues when necessary, to uphold Jet Linx's reputation for excellence.
This position demands strong attention to detail, excellent interpersonal skills, and the ability to adapt in a dynamic and fast-paced environment. It is ideal for motivated individuals who are eager to learn and grow within the company, demonstrating Jet Linx's core values and embodying the philosophy of "Supply the High" by delivering superior customer experiences. Jet Linx offers competitive hourly wages that range from $20 to $30, depending on factors such as geographic location, aircraft size, and the candidate’s experience and education. The company also supports team members through a comprehensive benefits package.
Working as a Jr Concierge at Jet Linx also means embracing a role that requires flexibility, including non-standard hours on nights, weekends, and holidays. The candidate must be reliable with consistent on-site attendance, capable of operating both independently and within a team setting. Proficiency with Microsoft Office and excellent communication skills are essential to perform daily administrative and operational tasks efficiently. The Jr Concierge is an ambassador of the company’s quality standards, tasked with maintaining confidentiality and handling sensitive information carefully. The role invites individuals who are self-motivated and willing to take initiative in researching and resolving issues, contributing to continuous improvement of services and client satisfaction.
Overall, the Jr Concierge is a frontline contributor to Jet Linx’s mission to provide exceptional, personalized aviation services. Suitable candidates will have a high school diploma or equivalent, customer service experience especially in environments with elevated service standards, and ideally, a keen interest or some background in the aviation sector. Candidates must also be physically able to perform their duties, including standing, walking, and occasionally lifting weights up to 25 pounds. The position requires obtaining a valid U.S. driver's license and proof of eligibility to work in the United States. Jet Linx is excited to welcome dedicated professionals to its team to help continue the company's legacy of outstanding private aviation services.
Job Requirements
- High school diploma or equivalent
- 1 year of professional customer service experience preferred
- ability to obtain a U.S. driver’s license
- proof of eligibility to work in the US
- physical ability to stand walk and lift up to 25 pounds
Job Qualifications
- High school diploma or equivalent
- 1 year of professional customer service experience in an environment with elevated service standards preferred
- aviation industry experience or interest preferred
- ability to understand and tailor all actions in accordance with defined Jet Linx service standards
- establish and maintain effective relationships with clients
- utilize client information for problem resolution and improvements in service
- ability to work flexible non-standard hours including nights weekends and holidays
- ability to work both independently and as part of a team
- excellent verbal and written communication and interpersonal skills
- proficient with Microsoft Office Suite
- ability to work in a fast-paced environment with strong attention to detail and organizational skills
- ability to multi-task and complete work within assigned timelines under minimal supervision
- self-motivated and willingness to take initiative to research and resolve problems
- ability to be flexible and work in an environment with frequent changes to procedures directions and expectations
- ability to handle and maintain confidentiality of sensitive information
- operate office equipment as needed
Job Duties
- Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports
- proactively communicate document and resolve complaints escalating to management as necessary
- operate client vehicles cautiously around property including around aircraft ground equipment as needed wash vehicles when appropriate
- ensure work area lobby meeting areas entryways and restrooms are clean organized and inviting in accordance with Jet Linx Service Standards
- regular and predictable on-site attendance required
- demonstrate Jet Linx’s core values and “Supply the High” in all interactions
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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