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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $30.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Jet Linx is a premier aviation company known for its exceptional private jet services and dedication to customer satisfaction. As a leader in the private aviation industry, Jet Linx operates a network of bases providing a seamless and personalized experience for their clients while maintaining the highest safety and service standards. The company is committed to fostering a supportive and professional work environment where team members are valued for their contributions and motivated to grow their careers.
The Jr Concierge role at Jet Linx offers a unique opportunity for individuals who are passionate about customer service and interested in... Show More
The Jr Concierge role at Jet Linx offers a unique opportunity for individuals who are passionate about customer service and interested in... Show More
Job Requirements
- High school diploma or equivalent
- 1 year of professional customer service experience preferred
- ability to obtain a U.S. driver’s license
- proof of eligibility to work in the US
- physical ability to stand walk and lift up to 25 pounds
Job Qualifications
- High school diploma or equivalent
- 1 year of professional customer service experience in an environment with elevated service standards preferred
- aviation industry experience or interest preferred
- ability to understand and tailor all actions in accordance with defined Jet Linx service standards
- establish and maintain effective relationships with clients
- utilize client information for problem resolution and improvements in service
- ability to work flexible non-standard hours including nights weekends and holidays
- ability to work both independently and as part of a team
- excellent verbal and written communication and interpersonal skills
- proficient with Microsoft Office Suite
- ability to work in a fast-paced environment with strong attention to detail and organizational skills
- ability to multi-task and complete work within assigned timelines under minimal supervision
- self-motivated and willingness to take initiative to research and resolve problems
- ability to be flexible and work in an environment with frequent changes to procedures directions and expectations
- ability to handle and maintain confidentiality of sensitive information
- operate office equipment as needed
Job Duties
- Responsible for purchasing stock in accordance with Jet Linx Service Standards submitting accurate and timely expense reports
- proactively communicate document and resolve complaints escalating to management as necessary
- operate client vehicles cautiously around property including around aircraft ground equipment as needed wash vehicles when appropriate
- ensure work area lobby meeting areas entryways and restrooms are clean organized and inviting in accordance with Jet Linx Service Standards
- regular and predictable on-site attendance required
- demonstrate Jet Linx’s core values and “Supply the High” in all interactions
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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