Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Facility access
Free parking
Discounted public transportation
401(k) program with employer match
Employee assistance program
Discounts on club services and meals
Job Description
Multnomah Athletic Club (MAC) stands as Portland's premier destination for sports, socializing, and community engagement. More than just a club, MAC is a vibrant and expansive facility that encompasses a wide variety of recreational and social amenities spread across an impressive 600,000 square feet. With four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suites, numerous racquet sport courts, massage services, a boutique, and a grand ballroom with multiple event spaces, MAC is essentially a small city dedicated to enriching the lives of its members and guests. Established as a cornerstone in Portland, the club prides itself on its commitment to fostering a welcoming, inclusive environment where every employee has ample opportunity to grow and thrive.
The Multnomah Athletic Club offers an exceptional and dynamic workplace for individuals passionate about customer service and community involvement. The role currently available is for a Lead Counter Attendant at Joe's Restaurant, one of MAC’s signature dining venues. This full-time position invites enthusiastic, detail-oriented candidates to contribute to a fast-paced and customer-focused setting where high standards of service and teamwork are paramount. The Lead Counter Attendant is responsible for preparing and serving food and beverages promptly and courteously to members and guests, facilitating smooth daily operations, and ensuring effective communication across departments. This position demands a positive attitude, dependability, and the ability to maintain cleanliness and safety standards while delivering an enjoyable experience to all patrons.
As a Lead Counter Attendant at MAC, you will play an integral role in creating a welcoming atmosphere, ensuring quality service, and upholding the club’s reputation for excellence. Your daily tasks will range from making espresso drinks and smoothies to serving deli items and hot foods, managing transactions with accuracy, maintaining inventory, and adhering closely to health and safety regulations. Equally important is your ability to work collaboratively with team members and communicate effectively, making each customer’s visit a memorable one. Multnomah Athletic Club values individuals who demonstrate reliability through regular attendance and professionalism, alongside possessing the physical stamina to perform the job's demands, including standing for long periods and operating various kitchen and service equipment.
MAC is more than just a workplace; it provides a unique work-life balance enriched by excellent benefits designed to support your health, well-being, and financial security. This is a wonderful opportunity for those seeking a rewarding career in the hospitality and fitness industry, with a chance to be part of a remarkable community and a respected organization dedicated to making a difference locally. If you have a passion for exceptional customer service, are detail-oriented, and want to join a team that values respect and collaboration, the Multnomah Athletic Club’s Lead Counter Attendant position at Joe's Restaurant might be the perfect fit.
The Multnomah Athletic Club offers an exceptional and dynamic workplace for individuals passionate about customer service and community involvement. The role currently available is for a Lead Counter Attendant at Joe's Restaurant, one of MAC’s signature dining venues. This full-time position invites enthusiastic, detail-oriented candidates to contribute to a fast-paced and customer-focused setting where high standards of service and teamwork are paramount. The Lead Counter Attendant is responsible for preparing and serving food and beverages promptly and courteously to members and guests, facilitating smooth daily operations, and ensuring effective communication across departments. This position demands a positive attitude, dependability, and the ability to maintain cleanliness and safety standards while delivering an enjoyable experience to all patrons.
As a Lead Counter Attendant at MAC, you will play an integral role in creating a welcoming atmosphere, ensuring quality service, and upholding the club’s reputation for excellence. Your daily tasks will range from making espresso drinks and smoothies to serving deli items and hot foods, managing transactions with accuracy, maintaining inventory, and adhering closely to health and safety regulations. Equally important is your ability to work collaboratively with team members and communicate effectively, making each customer’s visit a memorable one. Multnomah Athletic Club values individuals who demonstrate reliability through regular attendance and professionalism, alongside possessing the physical stamina to perform the job's demands, including standing for long periods and operating various kitchen and service equipment.
MAC is more than just a workplace; it provides a unique work-life balance enriched by excellent benefits designed to support your health, well-being, and financial security. This is a wonderful opportunity for those seeking a rewarding career in the hospitality and fitness industry, with a chance to be part of a remarkable community and a respected organization dedicated to making a difference locally. If you have a passion for exceptional customer service, are detail-oriented, and want to join a team that values respect and collaboration, the Multnomah Athletic Club’s Lead Counter Attendant position at Joe's Restaurant might be the perfect fit.
Job Requirements
- High school diploma or equivalent preferred
- valid Food handler’s card mandatory
- valid OLCC card for 18 and older mandatory
- prior experience in coffee shop or sandwich shop preferred
- physical ability to stand for long periods, bend, reach, twist, and lift at least 20 pounds regularly
- physical ability to climb stairs
- excellent customer service skills
- ability to operate point of sales system and professional cooking equipment
- strong interpersonal skills
- ability to perform essential job functions
Job Qualifications
- High school diploma or equivalent preferred
- possession of a valid Food handler’s card
- possession of a valid OLCC card (for candidates 18 and older)
- prior experience in a similar environment such as a coffee shop or sandwich shop preferred
- excellent customer service and decision-making skills
- ability to operate point of sales systems and professional cooking equipment including knives, espresso machines, blenders, and ovens
- ability to establish and maintain effective working relationships with coworkers, members, and staff
- ability to perform the essential job functions
Job Duties
- Provide enthusiastic, prompt, and positive service to members, guests, and employees
- maintain a friendly, professional attitude and work collaboratively with the team
- prepare and serve food and beverages including espresso drinks, smoothies, deli items, and hot foods according to standards
- ensure accurate transactions and membership verification
- uphold cleanliness and sanitation standards including dishwashing and waste disposal
- restock supplies, rotate products, and communicate with the kitchen team regarding inventory
- follow safety policies and proper food handling procedures
- complete opening, closing, and side work duties as assigned
- maintain equipment and supplies to prevent damage or waste
- serve alcohol responsibly in compliance with OLCC guidelines
- demonstrate reliability through regular attendance and adherence to timing standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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