Job Overview

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Compensation

Hourly
Range $15.00 - $23.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
performance bonuses
Career advancement opportunities

Job Description

Our establishment is a well-regarded restaurant that prides itself on delivering exceptional food quality and outstanding customer service. As a reputable business in the hospitality industry, we emphasize creating a welcoming and efficient environment where every guest enjoys an excellent dining experience. We understand the importance of leadership that not only drives performance but also fosters a positive workplace culture for our team members. Our commitment to these values has positioned us as a preferred destination for both patrons and employees seeking a professional and supportive environment.

We are currently seeking a dedicated Shift Lead to support our Restaurant General Manager and Store Assistant General Manager in overseeing the full range of restaurant operations during assigned shifts. This role is pivotal in ensuring consistency in product quality, customer satisfaction, and the smooth supervision of restaurant activities. The Shift Lead is responsible for leading by example, motivating the team, and maintaining high standards across all aspects of service and operational efficiency. This position is also developmental, designed for team members aiming to advance into an Assistant General Manager role in the future. It offers the opportunity to gain valuable management experience and grow leadership skills through hands-on involvement in restaurant management tasks such as labor scheduling, financial assistance, and operational oversight. The role encompasses various duties, including supporting the management of associates, ensuring compliance with company policies, maintaining customer safety and satisfaction, and assisting with opening and closing procedures. The ideal candidate will be self-driven, flexible, detail-oriented, and proficient with Microsoft Office tools, possessing strong interpersonal and communication skills to effectively lead the team and address customer needs.

Job Requirements

  • must be at least 18 years of age
  • minimum six months experience in restaurant, hospitality or retail environment
  • preferably with team lead experience
  • ability to lift, move or carry up to 75 pounds
  • ability to bend, twist, kneel, crouch, stoop and crawl
  • capable of repetitive motions and frequent standing and walking

Job Qualifications

  • minimum six months experience in a restaurant, hospitality or retail environment
  • preferably with team lead experience
  • proficiency in Microsoft Office Suite
  • strong interpersonal and communication skills
  • ability to lead with respect and integrity
  • detail-oriented and organized
  • sound judgment and decision-making skills

Job Duties

  • support the Restaurant General Manager with managing associates during assigned shifts
  • ensure food, beverage and service quality meet or exceed standards
  • monitor all service equipment
  • perform closing and/or opening duties
  • train and motivate fellow associates
  • anticipate and address customer needs and concerns
  • ensure compliance with all company policies

Job Location

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