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Jersey Mike's Shift Leader Madison Street

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $15.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid training
Vision Insurance

Job Description

Jersey Mike's is a well-established fast-casual restaurant chain known for its fresh and delicious sub sandwiches made with high-quality ingredients. The company prides itself on superior customer service, a friendly and clean environment, and a commitment to quality food preparation. With many locations nationwide, Jersey Mike's continues to thrive by focusing on customer satisfaction, employee development, and operational excellence. The company is dedicated to upholding its reputation as a community favorite where customers can enjoy a quick, tasty meal in a welcoming atmosphere. Joining Jersey Mike's means becoming part of a team-oriented culture that values hard work, integrity, and enthusiasm... Show More

Job Requirements

  • Be energetic, hard-working, and ethical
  • Ability to understand and adhere to all company policies and procedures
  • Commitment to learning
  • Have strong desire to work as a team player
  • Flexibility to work day and nights shifts, weekends, and holidays
  • Ability to stand for long hours at a time and work in a fast-paced environment
  • Positive attitude and commitment to customer satisfaction
  • Ability to lift 40 pounds
  • Must be 18 years old or older

Job Qualifications

  • Ability to understand and adhere to all company policies and procedures
  • Positive attitude and commitment to customer satisfaction
  • Flexibility to work day and nights shifts, weekends, and holidays
  • Strong desire to work as a team player
  • Effective communication skills
  • Leadership capabilities
  • Previous experience in a fast-paced food service environment is a plus

Job Duties

  • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
  • Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
  • Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements
  • Use specific kitchen machinery such as knives, grills, slicers, etc
  • Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
  • Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed
  • Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy
  • Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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