Job Overview
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid training
Vision Insurance
Job Description
Jersey Mike's is a well-established and popular fast-casual restaurant chain specializing in sub sandwiches and fresh, quality ingredients. Known for its friendly atmosphere and commitment to customer satisfaction, Jersey Mike's values team members who bring enthusiasm, dedication, and a strong work ethic to their roles. With numerous locations nationwide, the company focuses on providing not only great food but also a welcoming environment where both employees and customers can enjoy a positive experience. Jersey Mike's emphasizes promoting from within, offering advancement opportunities for those who are eager to develop their careers within the company. The workplace culture encourages teamwork, integrity, and continuous learning, making it an ideal setting for individuals who want to grow professionally in the food service industry.
The role of Shift Leader at Jersey Mike's is a pivotal position that supports the smooth daily operations of the store alongside the General Manager. As a Shift Leader, you will be responsible for ensuring that all employees are performing their duties efficiently and following company systems and procedures with complete integrity. This role requires strong leadership skills, a positive and enthusiastic attitude, and the ability to lead by example. Shift Leaders at Jersey Mike's play a key role in maintaining the store's exceptional order and cleanliness standards, providing outstanding customer service, and fostering a collaborative work environment. The position demands flexibility with working hours, as shifts can occur during days, nights, weekends, and holidays. The company values energetic, hard-working, and ethical individuals who have a desire to work as team players and demonstrate a commitment to learning and adhering to company policies. This is an excellent opportunity for individuals who enjoy a dynamic work environment, want to develop leadership skills, and seek to advance their careers in the restaurant industry. Benefits include flexible scheduling, paid training, food discounts, and insurance benefits for full-time employees. This role is based on-site at Jersey Mike's locations, allowing you to engage directly with both team members and customers to ensure a high-quality experience for everyone involved.
The role of Shift Leader at Jersey Mike's is a pivotal position that supports the smooth daily operations of the store alongside the General Manager. As a Shift Leader, you will be responsible for ensuring that all employees are performing their duties efficiently and following company systems and procedures with complete integrity. This role requires strong leadership skills, a positive and enthusiastic attitude, and the ability to lead by example. Shift Leaders at Jersey Mike's play a key role in maintaining the store's exceptional order and cleanliness standards, providing outstanding customer service, and fostering a collaborative work environment. The position demands flexibility with working hours, as shifts can occur during days, nights, weekends, and holidays. The company values energetic, hard-working, and ethical individuals who have a desire to work as team players and demonstrate a commitment to learning and adhering to company policies. This is an excellent opportunity for individuals who enjoy a dynamic work environment, want to develop leadership skills, and seek to advance their careers in the restaurant industry. Benefits include flexible scheduling, paid training, food discounts, and insurance benefits for full-time employees. This role is based on-site at Jersey Mike's locations, allowing you to engage directly with both team members and customers to ensure a high-quality experience for everyone involved.
Job Requirements
- Flexibility to work day and nights shifts, weekends, and holidays
- Ability to stand for long hours at a time and work in a fast-paced environment
- Positive attitude and commitment to customer satisfaction
- Ability to lift 40 pounds
- Must be 18 years old or older
Job Qualifications
- Energetic, hard-working, and ethical
- Ability to understand and adhere to all company policies and procedures
- Commitment to learning
- Strong desire to work as a team player
Job Duties
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
- Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery such as knives, grills, slicers, etc
- Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
- Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed
- Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy
- Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code
Job Criteria
Experience
No experience required
Job Location
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