Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Paid training
Opportunity for advancement
Food discount
insurance benefits
401(k)
401(k) matching
Dental Insurance
employee discount
Health Insurance
Vision Insurance
Job Description
Jersey Mike's is a renowned American fast-casual restaurant chain specializing in serving authentic submarine sandwiches made from fresh ingredients. With numerous locations across the United States, Jersey Mike's has built a strong reputation for quality, exceptional customer service, and a commitment to community involvement. The company prides itself on providing a welcoming environment for both customers and employees alike, fostering a culture where teamwork and integrity are paramount. Jersey Mike's is dedicated to promoting from within, which offers employees a clear path for career growth and advancement within the organization. This makes it an ideal workplace for individuals looking to develop long-term careers in the foodservice industry.
This particular opportunity is for a shift leader role at Jersey Mike's, an in-person position where the candidate will assist in overseeing daily in-store operations alongside the General Manager. The shift leader plays a crucial role in ensuring the store operates smoothly, maintains high standards of cleanliness, and that all team members perform their duties efficiently and with integrity. This leadership position requires someone who can lead by example, provide guidance, resolve interpersonal issues, and ensure adherence to all company procedures and policies. Enthusiasm, a positive attitude, and a friendly demeanor are essential traits for success in this role.
As a shift leader, your responsibilities will extend beyond typical crew duties to include helping manage scheduling, training new employees, and handling customer concerns proficiently. You will be expected to communicate effectively with both management and staff, fostering a cooperative and professional work atmosphere. Jersey Mike's offers competitive benefits such as flexible schedules, paid training, employee discounts, health insurance, dental and vision plans, and 401(k) options with matching contributions. The company values energetic, hardworking, and ethical team players who have a commitment to customer satisfaction and uphold a neat and professional appearance consistent with corporate dress codes.
This position requires flexibility to work various shifts including weekends and holidays, the ability to stand for long periods in a fast-paced environment, and to lift up to 40 pounds. Candidates must be at least 18 years old to qualify. Jersey Mike's shift leader role is an excellent opportunity for motivated individuals who are passionate about customer service and leadership in a dynamic restaurant setting. Working in person, you will be part of a team that values respect, responsibility, and continuous improvement, contributing to the overall success of the store and satisfaction of every customer.
This particular opportunity is for a shift leader role at Jersey Mike's, an in-person position where the candidate will assist in overseeing daily in-store operations alongside the General Manager. The shift leader plays a crucial role in ensuring the store operates smoothly, maintains high standards of cleanliness, and that all team members perform their duties efficiently and with integrity. This leadership position requires someone who can lead by example, provide guidance, resolve interpersonal issues, and ensure adherence to all company procedures and policies. Enthusiasm, a positive attitude, and a friendly demeanor are essential traits for success in this role.
As a shift leader, your responsibilities will extend beyond typical crew duties to include helping manage scheduling, training new employees, and handling customer concerns proficiently. You will be expected to communicate effectively with both management and staff, fostering a cooperative and professional work atmosphere. Jersey Mike's offers competitive benefits such as flexible schedules, paid training, employee discounts, health insurance, dental and vision plans, and 401(k) options with matching contributions. The company values energetic, hardworking, and ethical team players who have a commitment to customer satisfaction and uphold a neat and professional appearance consistent with corporate dress codes.
This position requires flexibility to work various shifts including weekends and holidays, the ability to stand for long periods in a fast-paced environment, and to lift up to 40 pounds. Candidates must be at least 18 years old to qualify. Jersey Mike's shift leader role is an excellent opportunity for motivated individuals who are passionate about customer service and leadership in a dynamic restaurant setting. Working in person, you will be part of a team that values respect, responsibility, and continuous improvement, contributing to the overall success of the store and satisfaction of every customer.
Job Requirements
- Flexibility to work day and nights shifts, weekends, and holidays
- Ability to stand for long hours at a time and work in a fast-paced environment
- Positive attitude and commitment to customer satisfaction
- Ability to lift 40 pounds
- Must be 18 years old or older
Job Qualifications
- Be energetic, hard-working, and ethical
- Ability to understand and adhere to all company policies and procedures
- Commitment to learning
- Have strong desire to work as a team player
Job Duties
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
- Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery such as knives, grills, slicers, etc.
- Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
- Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed
- Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy
- Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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