Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Paid training
Opportunity for advancement
Food discount
insurance benefits
401(k)
401(k) matching
Dental Insurance
employee discount
Health Insurance
Vision Insurance
Job Description
Jersey Mike's Subs is a well-established and beloved fast-casual restaurant chain known for its commitment to quality food, excellent customer service, and community involvement. As a leader in the sandwich industry, Jersey Mike's prides itself on using fresh ingredients and delivering a memorable dining experience. The company operates numerous locations across the country, each dedicated to upholding the brand’s high standards and welcoming atmosphere. Employees at Jersey Mike’s enjoy working in a fast-paced, team-oriented environment where dedication and hard work are recognized and rewarded. Jersey Mike’s also emphasizes promoting from within, creating significant career growth opportunities for team members who exhibit leadership and commitment.
The Shift Leader role at Jersey Mike's is essential in maintaining the smooth operation of the store alongside the General Manager. This position requires a proactive and enthusiastic individual who can lead by example while ensuring that all employees perform their duties efficiently and according to company policy. The Shift Leader oversees in-store operations, manages workflow, and ensures that the store environment is clean, organized, and compliant with food safety standards. The role demands excellent communication skills to manage team members, resolve conflicts, and enhance customer satisfaction by addressing concerns professionally.
As a Shift Leader, you will play a significant role in executing company systems and procedures with 100 percent integrity, fostering a positive and energetic atmosphere both for staff and customers. Jersey Mike’s encourages Shift Leaders to exhibit a friendly, positive attitude at all times, as they set the tone for the store. Working in this role involves not just managing shifts but also training new employees, scheduling staff, and contributing to the overall success and profitability of the store. This is a dynamic position well-suited for individuals who enjoy working in a team environment and have a passion for delivering outstanding service.
Jersey Mike’s offers flexible schedules, paid training programs, and opportunities for advancement, particularly promoting from within. Full-time employees are eligible for insurance benefits, including health, dental, and vision insurance. Team members also appreciate the employee food discounts, making this an attractive job for those who seek a rewarding and supportive work environment. The Shift Leader position requires working in-person at the store, with shifts covering days, nights, weekends, and holidays, ensuring continuous operational excellence. This role is ideal for candidates who thrive in fast-paced service environments and are eager to develop leadership skills while contributing to a respected restaurant brand.
The Shift Leader role at Jersey Mike's is essential in maintaining the smooth operation of the store alongside the General Manager. This position requires a proactive and enthusiastic individual who can lead by example while ensuring that all employees perform their duties efficiently and according to company policy. The Shift Leader oversees in-store operations, manages workflow, and ensures that the store environment is clean, organized, and compliant with food safety standards. The role demands excellent communication skills to manage team members, resolve conflicts, and enhance customer satisfaction by addressing concerns professionally.
As a Shift Leader, you will play a significant role in executing company systems and procedures with 100 percent integrity, fostering a positive and energetic atmosphere both for staff and customers. Jersey Mike’s encourages Shift Leaders to exhibit a friendly, positive attitude at all times, as they set the tone for the store. Working in this role involves not just managing shifts but also training new employees, scheduling staff, and contributing to the overall success and profitability of the store. This is a dynamic position well-suited for individuals who enjoy working in a team environment and have a passion for delivering outstanding service.
Jersey Mike’s offers flexible schedules, paid training programs, and opportunities for advancement, particularly promoting from within. Full-time employees are eligible for insurance benefits, including health, dental, and vision insurance. Team members also appreciate the employee food discounts, making this an attractive job for those who seek a rewarding and supportive work environment. The Shift Leader position requires working in-person at the store, with shifts covering days, nights, weekends, and holidays, ensuring continuous operational excellence. This role is ideal for candidates who thrive in fast-paced service environments and are eager to develop leadership skills while contributing to a respected restaurant brand.
Job Requirements
- Flexibility to work day and night shifts, weekends, and holidays
- Ability to stand for long periods and work in a fast-paced environment
- Positive attitude and commitment to customer satisfaction
- Ability to lift 40 pounds
- Must be 18 years old or older
Job Qualifications
- Energetic, hard-working, and ethical
- Ability to understand and follow company policies and procedures
- Commitment to learning
- Strong desire to work as a team player
- Experience in food service or retail leadership preferred
- Excellent communication and interpersonal skills
Job Duties
- Greet customers, record orders, and serve food and beverages with a positive and helpful attitude
- Input orders into a point-of-sale system and accept payment accurately
- Work with the line team to prepare cold and hot subs to customer specifications following safety and sanitary requirements
- Use kitchen machinery such as knives, grills, and slicers
- Ensure restaurant cleanliness daily by clearing tables, sweeping and mopping floors, sanitizing utensils, and servicing restrooms
- Communicate with team and management to create schedules, train employees, and resolve issues
- Handle customer concerns professionally and calmly according to company standards
- Maintain neat appearance by wearing required uniform and adhering to dress code
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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