Janitorial Event Manager

Lincoln, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $39,400.00 - $65,700.00

Work Schedule

On-call

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee training

On-site wellness programs

Employee assistance program

Job Description

ABM is a leading global provider of integrated facility solutions, specializing in delivering high-quality services that enhance the efficiency, safety, and overall experience within various environments. With a workforce exceeding 100,000 employees and annual revenues surpassing $8 billion, ABM serves a diverse range of market sectors including commercial real estate, aviation, education, mission-critical facilities, and manufacturing and distribution. Known for its commitment to innovation, sustainability, and client satisfaction, ABM continuously invests in technologies and sustainable solutions that empower clients to achieve their operational goals efficiently. The company prides itself on fostering a culture of diversity, inclusion, and equal opportunity, maintaining a military-friendly workplace and a robust training program to support career development and success.

The role of Events Project Manager within ABM is pivotal for ensuring seamless operation and management of university-related events. This position involves comprehensive oversight of daily operational, administrative, and logistical functions to meet exacting contract requirements. The Events Project Manager will be responsible for all facets of event support including detailed planning, staffing coordination, execution management, and post-event analysis to optimize service delivery and cost control. Acting as the primary onsite ABM representative, the manager will regularly attend university events to ensure flawless service execution, uphold quality standards, and swiftly address any challenges. This role is demanding and requires on-call availability including weekends and holidays to support both scheduled and urgent event needs.

A significant element of the position is fostering and maintaining robust customer relationships by understanding client expectations and identifying opportunities for ABM to provide additional value-added services. The successful candidate will lead and inspire a team of supervisors, leads, and event staff in delivering exceptional service, ensuring compliance with safety regulations and company policies, and driving continuous improvement initiatives. In addition, the role demands proficiency in cost estimating, price management, quality control, safety compliance including OSHA standards, and comprehensive event administration responsibilities such as payroll accuracy and operational reporting. This position offers a challenging and rewarding work environment within a dynamic company dedicated to creating smarter, more connected spaces that contribute to a healthier, thriving world.

Job Requirements

High school diploma or GED
minimum of three years supervisory experience in a service-oriented or customer-centric environment
two plus years of event management, janitorial/custodial oversight, or facilities management preferred
experience in cost estimating and pricing event-related services
working knowledge of OSHA safety regulations and chemical handling/storage procedures
ability to write reports, create business correspondence, and effectively communicate with managers and customers
strong problem-solving skills and ability to remain composed under pressure in a fast-paced event environment

Job Qualifications

High school diploma or GED
minimum of three years supervisory experience in a service-oriented or customer-centric environment
two or more years of event management, janitorial/custodial oversight, or facilities management preferred
experience in cost estimating and pricing event-related services
working knowledge of OSHA safety regulations and chemical handling/storage procedures
strong problem-solving skills
excellent written and verbal communication abilities
ability to remain composed under pressure in a fast-paced event environment

Job Duties

Ensure that event services are performed as contracted and at the intended profit margins
serve as the face of ABM for the customer
develop and maintain strong, professional client relationships
understand customer requirements for events and offer ABM services to meet evolving needs
attend university events-supporting setup, staffing, service delivery, and breakdown activities
remain oncall to respond to urgent event or building needs
availability on weekends and holidays is required
troubleshoot and resolve potential problems or service concerns quickly and effectively
manage quality control monitoring and safety programs for event operations and designated facilities
conduct quality of service inspections and ensure high service standards at all event locations
identify opportunities to increase revenue by recommending additional or periodic services to customers
ensure compliance with ABM policies and procedures, as well as all federal, state, and local regulations
ensure completion and timely submission of all required paperwork, including labor variance plans, event summaries, and operational model updates
proactively analyze and manage financial and operational performance across assigned event locations
ensure payroll accuracy for event staff and resolve discrepancies promptly
provide leadership and direction to Supervisors, Leads, and event personnel assigned to support university events
oversee the recruitment, training, scheduling, and performance evaluation of event staff
handle employee relations matters including directing work, performance reviews, recognition, discipline, complaint resolution, and terminations in accordance with company policies and applicable laws