Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee assistance program
Training and Development
performance bonuses
Employee Discounts
Job Description
ABM (NYSE: ABM) is a global leader in facility services and solutions, committed to creating cleaner, healthier, and more sustainable environments. Founded in 1909, ABM has grown into one of the world’s largest providers of essential facility support services, operating over 350 offices in the United States, United Kingdom, Republic of Ireland, and various international locations. With a team of more than 100,000 professionals, ABM serves over 20,000 clients across diverse industries including commercial office buildings, universities, hospitals, airports, data centers, manufacturing plants, entertainment venues, and many others. The company offers a broad spectrum of services, from janitorial, engineering, parking, electrical and lighting maintenance, and HVAC to energy management, electric vehicle charging infrastructure, landscape services, and mission-critical solutions. ABM is recognized not only for its comprehensive service delivery but also for its dedication to innovation, quality, safety, and sustainability. The organization prides itself on fostering an inclusive workplace, being an Equal Opportunity Employer, and supporting military veterans through career opportunities and world-class training programs.
The Events Project Manager role at ABM is vital within the university events management sector, responsible for ensuring flawless event execution while maintaining strict adherence to contract specifications and profit margins. This position encompasses the end-to-end operational, administrative, and logistical oversight of event services, including planning, staffing, on-site management, and post-event evaluation. The Events Project Manager acts as ABM’s primary face at university events, requiring frequent attendance and direct coordination during setup, service delivery, and breakdown phases. A significant aspect of the role involves being on-call, including availability during weekends and holidays, ready to respond to both scheduled and emergency event needs. This role emphasizes customer relationship building, understanding client needs, recommending additional services, and ensuring the highest service standards across all event locations.
The successful candidate will manage service quality control along with safety programs for event operations, supporting compliance with ABM policies and governmental regulations. They will also oversee recruitment, training, staff scheduling, and performance evaluation for event personnel, demonstrating strong leadership in employee relations, recognizing performance, and handling disciplinary actions when necessary. The position demands excellent communication skills for reporting, business correspondence, and managing client interactions effectively. Problem-solving abilities and the capacity to remain calm under high-pressure, fast-paced event environments are crucial. Financial management responsibilities include cost estimating, monitoring payroll accuracy, and analyzing operational performance to meet business goals. ABM provides a robust benefits package, fostering a supportive work environment that values diversity, inclusion, and career growth. Individuals passionate about contributing to successful event management and dedicated to operational excellence will find this role both challenging and rewarding, offering ample opportunity for professional development within a respected global company.
The Events Project Manager role at ABM is vital within the university events management sector, responsible for ensuring flawless event execution while maintaining strict adherence to contract specifications and profit margins. This position encompasses the end-to-end operational, administrative, and logistical oversight of event services, including planning, staffing, on-site management, and post-event evaluation. The Events Project Manager acts as ABM’s primary face at university events, requiring frequent attendance and direct coordination during setup, service delivery, and breakdown phases. A significant aspect of the role involves being on-call, including availability during weekends and holidays, ready to respond to both scheduled and emergency event needs. This role emphasizes customer relationship building, understanding client needs, recommending additional services, and ensuring the highest service standards across all event locations.
The successful candidate will manage service quality control along with safety programs for event operations, supporting compliance with ABM policies and governmental regulations. They will also oversee recruitment, training, staff scheduling, and performance evaluation for event personnel, demonstrating strong leadership in employee relations, recognizing performance, and handling disciplinary actions when necessary. The position demands excellent communication skills for reporting, business correspondence, and managing client interactions effectively. Problem-solving abilities and the capacity to remain calm under high-pressure, fast-paced event environments are crucial. Financial management responsibilities include cost estimating, monitoring payroll accuracy, and analyzing operational performance to meet business goals. ABM provides a robust benefits package, fostering a supportive work environment that values diversity, inclusion, and career growth. Individuals passionate about contributing to successful event management and dedicated to operational excellence will find this role both challenging and rewarding, offering ample opportunity for professional development within a respected global company.
Job Requirements
- High school diploma or GED
- Minimum of three years supervisory experience in a service-oriented or customer-centric environment
- 2 plus years of event management, janitorial/custodial oversight, or facilities management preferred
- Experience in cost estimating and pricing event-related services
- Working knowledge of OSHA safety regulations and chemical handling/storage procedures
- Must be able to write reports, create business correspondence, and effectively communicate with managers and customers
- Strong problem-solving skills and the ability to remain composed under pressure in a fast-paced event environment
Job Qualifications
- High school diploma or GED
- Minimum of three years supervisory experience in a service-oriented or customer-centric environment
- 2 plus years of event management, janitorial/custodial oversight, or facilities management preferred
- Experience in cost estimating and pricing event-related services
- Working knowledge of OSHA safety regulations and chemical handling/storage procedures
- Ability to write reports and business correspondence
- Strong communication skills with managers and customers
- Strong problem-solving skills
- Ability to remain composed under pressure in a fast-paced event environment
Job Duties
- Ensure that event services are performed as contracted and at the intended profit margins
- Serve as the face of ABM for the customer
- develop and maintain strong, professional client relationships
- Understand customer requirements for events and offer ABM services to meet evolving needs
- Attend university events—supporting setup, staffing, service delivery, and breakdown activities
- Remain on-call to respond to urgent event or building needs
- availability on weekends and holidays is required
- Troubleshoot and resolve potential problems or service concerns quickly and effectively
- Manage quality control monitoring and safety programs for event operations and designated facilities
- Conduct quality of service inspections and ensure high service standards at all event locations
- Identify opportunities to increase revenue by recommending additional or periodic services to customers
- Ensure compliance with ABM policies and procedures, as well as all federal, state, and local regulations
- Ensure completion and timely submission of all required paperwork, including labor variance plans, event summaries, and operational model updates
- Proactively analyze and manage financial and operational performance across assigned event locations
- Ensure payroll accuracy for event staff and resolve discrepancies promptly
- Provide leadership and direction to Supervisors, Leads, and event personnel assigned to support university events
- Oversee the recruitment, training, scheduling, and performance evaluation of event staff
- Handle employee relations matters including directing work, performance reviews, recognition, discipline, complaint resolution, and terminations in accordance with company policies and applicable laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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