Job Overview
Employment Type
Full-time
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Equal opportunity employer
Job Description
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions, delivering essential services and forward-looking performance solutions that create cleaner, healthier, and more sustainable environments. Founded in 1909, ABM operates globally with over 100,000 team members in more than 350 offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. Serving over 20,000 clients across a diverse range of industries—including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues—ABM’s comprehensive service offerings include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. The company emphasizes safety, quality service, and innovation to meet evolving client needs, positioning itself as a driving force for a cleaner and more sustainable world.
The Events Project Manager role at ABM is a critical position responsible for the operational, administrative, and logistical management of university events to ensure full compliance with contract requirements and maximize profitability. This is a dynamic frontline management role requiring excellent organizational skills, leadership, and customer relationship management. The position demands hands-on involvement from event planning through execution and post-event review, ensuring high-quality service delivery while adhering to budgetary and service standards.
As the primary on-site ABM representative for university events, the Events Project Manager manages staffing, coordinates event setups, oversees service delivery, and ensures smooth breakdowns after events conclude. They maintain constant readiness to respond to urgent situations, requiring availability on-call—including weekends and holidays—to address emergency event needs. Building and sustaining strong, professional relationships with university clients and understanding their evolving requirements are fundamental to this role, allowing the manager to identify and recommend additional ABM services that add value and enhance client satisfaction.
This role oversees quality control monitoring and safety programs, conducts service quality inspections, and enforces compliance with company policies and government regulations, including OSHA standards and chemical handling procedures. The Events Project Manager is also responsible for financial and operational performance analysis, managing payroll accuracy, and leading recruitment, training, and performance evaluations for event staff. Additionally, they handle employee relations matters in accordance with ABM policies and applicable laws, ensuring a motivated, well-trained team that delivers superior service.
ABM offers a comprehensive benefits package to its employees, underlining its commitment to workforce well-being and development. Working as an Events Project Manager at ABM provides an exciting opportunity to work with a world-class facility services leader renowned for its dedication to innovation, sustainability, and customer service excellence. This role is ideal for proactive, solution-oriented professionals who thrive in fast-paced event environments and are passionate about delivering outstanding client experiences. ABM is an equal opportunity employer committed to diversity, inclusion, and providing reasonable accommodations for individuals with disabilities, welcoming candidates from all backgrounds to apply.
The Events Project Manager role at ABM is a critical position responsible for the operational, administrative, and logistical management of university events to ensure full compliance with contract requirements and maximize profitability. This is a dynamic frontline management role requiring excellent organizational skills, leadership, and customer relationship management. The position demands hands-on involvement from event planning through execution and post-event review, ensuring high-quality service delivery while adhering to budgetary and service standards.
As the primary on-site ABM representative for university events, the Events Project Manager manages staffing, coordinates event setups, oversees service delivery, and ensures smooth breakdowns after events conclude. They maintain constant readiness to respond to urgent situations, requiring availability on-call—including weekends and holidays—to address emergency event needs. Building and sustaining strong, professional relationships with university clients and understanding their evolving requirements are fundamental to this role, allowing the manager to identify and recommend additional ABM services that add value and enhance client satisfaction.
This role oversees quality control monitoring and safety programs, conducts service quality inspections, and enforces compliance with company policies and government regulations, including OSHA standards and chemical handling procedures. The Events Project Manager is also responsible for financial and operational performance analysis, managing payroll accuracy, and leading recruitment, training, and performance evaluations for event staff. Additionally, they handle employee relations matters in accordance with ABM policies and applicable laws, ensuring a motivated, well-trained team that delivers superior service.
ABM offers a comprehensive benefits package to its employees, underlining its commitment to workforce well-being and development. Working as an Events Project Manager at ABM provides an exciting opportunity to work with a world-class facility services leader renowned for its dedication to innovation, sustainability, and customer service excellence. This role is ideal for proactive, solution-oriented professionals who thrive in fast-paced event environments and are passionate about delivering outstanding client experiences. ABM is an equal opportunity employer committed to diversity, inclusion, and providing reasonable accommodations for individuals with disabilities, welcoming candidates from all backgrounds to apply.
Job Requirements
- High school diploma or GED required
- Minimum of three (3) years supervisory experience in a service-oriented or customer-centric environment
- 2+ years of event management, janitorial/custodial oversight, or facilities management preferred
- Experience in cost estimating and pricing event-related services
- Working knowledge of OSHA safety regulations and chemical handling/storage procedures
- Must be able to write reports, create business correspondence, and effectively communicate with managers and customers
- Strong problem-solving skills and the ability to remain composed under pressure in a fast-paced event environment
Job Qualifications
- High school diploma or GED required
- Minimum of three (3) years of supervisory experience in a service-oriented or customer-centric environment
- Experience in event management or facilities management preferred
- Ability to manage multiple priorities and work independently
- Proven leadership and team management abilities
- Strong communication and interpersonal skills
- Proficiency with cost estimating and pricing event services
- Knowledge of OSHA safety regulations and compliance
- Ability to handle employee relations in accordance with company policies
- Excellent problem-solving and organizational skills
Job Duties
- Ensure that event services are performed as contracted and at the intended profit margins
- Serve as the face of ABM for the customer
- develop and maintain strong, professional client relationships
- Understand customer requirements for events and offer ABM services to meet evolving needs
- Attend university events–supporting setup, staffing, service delivery, and breakdown activities
- Remain on-call to respond to urgent event or building needs
- availability on weekends and holidays is required
- Troubleshoot and resolve potential problems or service concerns quickly and effectively
- Manage quality control monitoring and safety programs for event operations and designated facilities
- Conduct quality of service inspections and ensure high service standards at all event locations
- Identify opportunities to increase revenue by recommending additional or periodic services to customers
- Ensure compliance with ABM policies and procedures, as well as all federal, state, and local regulations
- Ensure completion and timely submission of all required paperwork, including labor variance plans, event summaries, and operational model updates
- Proactively analyze and manage financial and operational performance across assigned event locations
- Ensure payroll accuracy for event staff and resolve discrepancies promptly
- Provide leadership and direction to Supervisors, Leads, and event personnel assigned to support university events
- Oversee the recruitment, training, scheduling, and performance evaluation of event staff
- Handle employee relations matters including directing work, performance reviews, recognition, discipline, complaint resolution, and terminations in accordance with company policies and applicable laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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