Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Worker's Compensation
Job Description
Chili's is a renowned casual dining restaurant chain that was born in Dallas, Texas in 1975. Over the decades, Chili's has established itself as a leader in the casual dining industry, famous for its Big Mouth burgers, house-smoked ribs, sizzling fajitas, and hand-shaken margaritas. The brand is deeply committed to offering a warm and inviting atmosphere where guests feel valued and well-cared for, making it a favorite destination for individuals and families seeking a memorable dining experience. Chili's prides itself not only on serving delicious food but also on its culture of fun, hospitality, and community involvement, where every guest counts, and food perfection is a continual goal. The company operates with a strong ethical foundation centered around accountability, teamwork, and service excellence.
The role of a Chili's Manager is pivotal in driving the restaurant’s success. Managers at Chili's are expected to be leaders in hospitality, connecting authentically with both team members and guests to ensure an exceptional dining experience. They thrive in a dynamic, fast-paced environment where teamwork and collaboration are critical. This position is for individuals eager to influence positive change and champion Chili's operational standards, including quality, safety, and guest satisfaction. Chili's Managers are responsible for leading their teams through busy shifts, motivating staff, and maintaining high product and service standards. They take pride in fostering open communication within the team, holding themselves and others accountable, and embracing vulnerability and transparency in their leadership approach.
Additionally, Chili's Managers utilize proven business strategies and systems to control costs effectively and drive the restaurant's financial performance. They play a key role in recruiting, training, and developing team members to grow within the company, thus ensuring a sustainable talent pipeline. Cultural alignment is crucial in this role, as managers are expected to embody and promote Chili's core values and cultural beliefs, including every guest counts, food perfection, accountability, and the fun, spirited play of the restaurant environment. The position demands not only operational expertise but also emotional intelligence and a genuine passion for hospitality, making it an ideal career opportunity for those who want to make a real impact while enjoying a workplace full of energy and camaraderie.
The role of a Chili's Manager is pivotal in driving the restaurant’s success. Managers at Chili's are expected to be leaders in hospitality, connecting authentically with both team members and guests to ensure an exceptional dining experience. They thrive in a dynamic, fast-paced environment where teamwork and collaboration are critical. This position is for individuals eager to influence positive change and champion Chili's operational standards, including quality, safety, and guest satisfaction. Chili's Managers are responsible for leading their teams through busy shifts, motivating staff, and maintaining high product and service standards. They take pride in fostering open communication within the team, holding themselves and others accountable, and embracing vulnerability and transparency in their leadership approach.
Additionally, Chili's Managers utilize proven business strategies and systems to control costs effectively and drive the restaurant's financial performance. They play a key role in recruiting, training, and developing team members to grow within the company, thus ensuring a sustainable talent pipeline. Cultural alignment is crucial in this role, as managers are expected to embody and promote Chili's core values and cultural beliefs, including every guest counts, food perfection, accountability, and the fun, spirited play of the restaurant environment. The position demands not only operational expertise but also emotional intelligence and a genuine passion for hospitality, making it an ideal career opportunity for those who want to make a real impact while enjoying a workplace full of energy and camaraderie.
Job Requirements
- High school diploma or equivalent
- prior experience in restaurant management or team leadership
- dependable team player
- ability to work effectively in a fast-paced environment
- strong multitasking skills
- excellent communication abilities
- willingness to lead by example and hold self accountable
- commitment to hospitality and guest satisfaction
Job Qualifications
- High school diploma or equivalent
- prior management or team leadership experience in the restaurant or hospitality industry preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- excellent multitasking abilities
- demonstrated leadership and staff development skills
- knowledge of food safety and sanitation standards
- basic understanding of financial and operational systems
Job Duties
- Ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing Chili's systems to effectively control costs
- follow operational systems, such as our manager timeline and performing quality line checks
- hire, train, retain, and develop team members to take on larger roles
- drive guest engagement within the four walls of the restaurant while developing relationships within the community
- understand and practice safe food handling procedures
- communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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