J23 Waitstaff Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal Allowances
flexible scheduling

Job Description

This job opportunity is offered by a well-established restaurant known for delivering excellent dining experiences with a focus on attentive guest service and high-quality food and beverage offerings. The restaurant operates in a dynamic and fast-paced environment where teamwork, efficiency, and guest satisfaction are top priorities. As a part of the hospitality industry, the establishment values a professional and welcoming atmosphere to ensure every guest feels respected and cared for during their visit. This role is designed to support wait staff and other team members in providing seamless service from greeting guests to final cleanup. Employment is typically full-time or part-time based on seasonal needs, and the position may require working evenings, weekends, holidays, and overtime to meet operational demands. While exact salary details are not specified, compensation is competitive within the local market and may include tips and other incentives.

In this role, the successful candidate will perform a variety of essential duties to assist in the smooth operation of the dining area. Key responsibilities include greeting and seating guests warmly and efficiently, setting and resetting tables according to the restaurant’s standards, and assisting with the delivery of food and beverages to ensure timely service. The employee will also help with clearing tables, replenishing items like water and condiments, and addressing minor guest requests to maintain high levels of satisfaction. An important aspect of the job involves maintaining cleanliness and organization throughout the dining area and service zones, consistently adhering to strict health and safety protocols to guarantee a sanitary environment.

The position requires excellent interpersonal skills to collaborate effectively with waiters, kitchen staff, and bar personnel, promoting communication that enhances overall service quality. The ability to multitask in a fast-paced setting while ensuring attention to detail is critical. Candidates with previous experience in food and beverage service, as well as a working knowledge of food and wine, will be better positioned to excel in this role. The restaurant also values employees who demonstrate flexibility in their availability and a positive attitude toward supporting special events, banquets, or private functions, which may include setup and cleanup duties.

This is an excellent opportunity for individuals seeking to build or advance a career in hospitality, offering hands-on experience in guest service and food and beverage support within an engaging team environment. By joining this team, candidates will develop valuable skills and gain practical knowledge that can open doors to future roles in restaurant management, catering, or other areas of the hospitality sector.

Job Requirements

  • High school diploma or equivalent
  • Six months experience in food and beverage service preferred
  • Knowledgeable of food and wine
  • Must possess excellent interpersonal skills
  • Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

Job Qualifications

  • High school diploma or equivalent
  • Six months experience in food and beverage service preferred
  • Knowledgeable of food and wine
  • Must possess excellent interpersonal skills
  • Available to work required schedule which may include nights, weekends, holidays, and overtime as needed

Job Duties

  • Assist waiter in greeting and seating guests in a friendly and efficient manner
  • Help set up dining tables with utensils, napkins, glassware, and condiments
  • Assist in taking drink and food orders from guests when needed, under the supervision of wait staff
  • Clear empty dishes and glasses from tables promptly to maintain cleanliness and ensure guest comfort
  • Respond to guest needs, such as providing additional napkins, refilling water glasses, and offering condiments
  • Ensure guests’ satisfaction by addressing minor requests and informing the waiter of guest needs
  • Assist waiters with the delivery of food and beverages to tables in a timely and efficient manner
  • Ensure that all items ordered by guests are brought out accurately and quickly
  • Refill water, bread baskets, and other necessary items during the meal
  • Maintain the cleanliness of the dining area by regularly clearing away dirty dishes, trays, and glasses
  • Ensure that all food items are presented in an appealing and accurate manner before serving
  • Set up and break down dining areas according to the restaurant’s standards
  • Assist in resetting tables between guests, including cleaning and organizing chairs, tables, and menus
  • Restock items such as napkins, straws, condiments, and trays to ensure the dining area is fully prepared
  • Assist in cleaning and organizing the service areas, including the kitchen, bar, and dining floor
  • Collaborate with waiters and other staff members to provide excellent guest service and a smooth dining experience
  • Maintain effective communication with the kitchen, front-of-house, and bar teams to ensure accurate and timely service
  • Help with the coordination of food and beverage orders to ensure the flow of service is maintained
  • Maintain cleanliness and organization of the dining area in compliance with resort safety and sanitation standards
  • Follow all health and safety protocols, including proper handling of food and beverages
  • Ensure that tables and service areas are sanitized and ready for the next guest
  • Support the proper handling and cleaning of glassware, utensils, and dining equipment
  • Support special events, banquets, or private functions when necessary, including setting up and cleaning up
  • Perform additional duties as assigned by the restaurant manager or supervisor to ensure smooth operations
  • Other duties and responsibilities may be assigned as necessary

Job Criteria

Experience

Entry Level (1-2 years)


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