Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible working hours
Job Description
Yanfeng is a leading global automotive supplier specializing in the design and manufacturing of interior and exterior automotive components, seating, cockpit electronics, and passive safety systems. With over 240 locations worldwide, Yanfeng employs approximately 57,000 people, including a highly skilled technical team of 4,200 experts distributed across 10 research and development centers and multiple regional offices. This team combines expertise in engineering, software development, styling, and test validation to deliver innovative automotive solutions. Yanfeng is actively expanding its business, leveraging its core strengths in smart cabin technology and lightweight solutions to support automakers in exploring future mobility trends and delivering state-of-the-art cabin solutions that enhance vehicle safety, comfort, and user experience. For more information, visit www.yanfeng.com.
The role focuses on enhancing and supporting manufacturing application solutions such as Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS), and other related production platforms. The position requires implementing and supporting these applications in manufacturing environments, working closely with vendors, project teams, plant personnel, and other stakeholders to ensure smooth operation and optimization of production systems. This includes providing Level 1 technical support for mission-critical manufacturing systems, sometimes requiring after-hours or weekend service to minimize production downtime. The candidate will be responsible for analyzing business and manufacturing processes to identify efficiency and productivity opportunities while developing functional and technical requirements to support ongoing operations and system enhancements. Troubleshooting application and infrastructure issues, coordinating resolution efforts with internal and external teams, and proactively monitoring system performance are essential duties. In addition to managing system administration and maintenance tasks, the role includes supporting PC and server infrastructure, backup and recovery administration, and collaborating with infrastructure and operations teams to implement system upgrades and changes. The candidate will participate in continuous improvement initiatives aligned with regional and global manufacturing systems and ensure thorough testing and validation of system functionality during upgrades or platform migrations. Effective communication and exceptional customer service skills are critical to maintain strong partnerships with plant personnel, vendors, and stakeholders throughout the support and implementation lifecycle. Additionally, the role involves following established change management procedures and working safely with maintenance teams on lift equipment and overhead work. This is a dynamic, impactful role within a world-class automotive supplier where technical expertise in manufacturing system support significantly contributes to operational excellence and innovation in smart manufacturing environments.
The role focuses on enhancing and supporting manufacturing application solutions such as Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS), and other related production platforms. The position requires implementing and supporting these applications in manufacturing environments, working closely with vendors, project teams, plant personnel, and other stakeholders to ensure smooth operation and optimization of production systems. This includes providing Level 1 technical support for mission-critical manufacturing systems, sometimes requiring after-hours or weekend service to minimize production downtime. The candidate will be responsible for analyzing business and manufacturing processes to identify efficiency and productivity opportunities while developing functional and technical requirements to support ongoing operations and system enhancements. Troubleshooting application and infrastructure issues, coordinating resolution efforts with internal and external teams, and proactively monitoring system performance are essential duties. In addition to managing system administration and maintenance tasks, the role includes supporting PC and server infrastructure, backup and recovery administration, and collaborating with infrastructure and operations teams to implement system upgrades and changes. The candidate will participate in continuous improvement initiatives aligned with regional and global manufacturing systems and ensure thorough testing and validation of system functionality during upgrades or platform migrations. Effective communication and exceptional customer service skills are critical to maintain strong partnerships with plant personnel, vendors, and stakeholders throughout the support and implementation lifecycle. Additionally, the role involves following established change management procedures and working safely with maintenance teams on lift equipment and overhead work. This is a dynamic, impactful role within a world-class automotive supplier where technical expertise in manufacturing system support significantly contributes to operational excellence and innovation in smart manufacturing environments.
Job Requirements
- Bachelor's degree in information technology, computer science, or a related field
- Minimum 5-9 years of IT experience including hands-on experience with manufacturing system implementations
- Minimum 1-3 years of experience within the automotive manufacturing industry preferred
- Experience supporting high-availability or production-critical environments
- Knowledge of manufacturing hardware including barcode scanners, thermal printers, and related shop floor peripherals
- Experience supporting MES or WMS systems in a manufacturing/shop floor environment
- Familiarity with PLC communication architecture
- Understanding of networking fundamentals including LAN/WAN, firewalls, DHCP, DNS, and subnets
- Scripting and automation experience using PowerShell, Bash, or Python
- Experience with infrastructure technologies including Active Directory, Group Policy, virtualization, backup and recovery solutions
- Willing to obtain and maintain scissor lift certification and safely operate a scissor lift to service overhead equipment, coordinating with the maintenance department on lift use, scheduling, and safe work practices
Job Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent professional experience
- Minimum 5-9 years of IT experience including hands-on experience with manufacturing system implementations
- Minimum 1-3 years of experience within the automotive manufacturing industry preferred
- Experience supporting high-availability or production-critical environments
- Knowledge of manufacturing hardware including barcode scanners, thermal printers, and related shop floor peripherals
- Experience supporting MES or WMS systems in a manufacturing/shop floor environment
- Familiarity with PLC communication architecture
- Understanding of networking fundamentals including LAN/WAN, firewalls, DHCP, DNS, and subnets
- Scripting and automation experience using PowerShell, Bash, or Python
- Experience with infrastructure technologies including Active Directory, Group Policy, virtualization (VMware/Hyper-V), backup and recovery solutions
Job Duties
- Implement, support, and work with vendors and/or project teams to enhance manufacturing application solutions including MES, WMS, and related production systems
- Provide Level 1 support for mission-critical manufacturing platforms, including occasional after-hours or weekend support during production-impacting incidents
- Analyze business and manufacturing processes to identify opportunities for increased efficiency, productivity, safety, and system performance
- Develop and document functional and technical requirements to support business operations and future system enhancements
- Troubleshoot application, interface, and infrastructure issues while coordinating with vendors and internal support teams to drive timely resolutions
- Monitor system interfaces, application logs, and error reporting tools to proactively identify and resolve issues
- Create and maintain technical documentation, work instructions, and knowledge base articles
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