Irrigation Administrator

The hiring company specializes in irrigation services, providing essential support and maintenance for irrigation systems including repairs, service calls, seasonal turn-ons and blowouts, and small installations. This company operates within the landscape and irrigation service industry, aiming to deliver high-quality service to its customers while maintaining efficient internal operations. Known for a commitment to reliability, professionalism, and customer satisfaction, the company ensures that both clients and technicians experience seamless communication and support throughout the service process. The company embraces standards of excellence and values integrity, effort, and reliability in every aspect of its operations. The work environment is fast-paced and dynamic, demanding attention to detail and the ability to manage multiple responsibilities reliably and efficiently.

The role of Irrigation Administrator is a full-time position offering hourly pay ranging from $24 to $25 per hour dependent on experience. This critical administrative position supports the Irrigation Service Coordinator by handling the initial intake of service requests, coordinating scheduling details, managing documentation, and ensuring accurate and timely billing and invoicing. The Irrigation Administrator is responsible for processing completed work orders, maintaining accurate client and service logs, and supporting the technicians through communication of job details and schedule updates. This position requires proficiency in various software tools such as Google Workspace and Microsoft Office, as well as the ability to manage high volumes of digital files and data entry with precision.

Seasonal responsibilities are a key component of this role, requiring flexibility and efficiency during peak times such as spring start-up season, summer repair season, fall winterization season, and winter planning and reconciliation season. In each of these periods, the Irrigation Administrator plays a vital role in managing service requests, assisting technicians with preparation, coordinating high volumes of scheduling and billing, and maintaining clean and organized digital records to support operational success. In addition to the technical and administrative skills, the position demands strong communication with clients, including those experiencing irrigation emergencies or property leaks, ensuring professional, clear, and empathetic interactions.

Safety compliance is a fundamental aspect of the job, including adherence to OSHA regulations, use of personal protective equipment as necessary, incident reporting, and participation in safety training. The ideal candidate will demonstrate excellent organizational skills, reliability, integrity, and a proactive approach to handling repetitive workflows without constant supervision. Experience in trade-related, construction, or landscape service office environments is highly preferred for this role, although candidates with substantial administrative and customer service experience will also be considered.

Overall, the Irrigation Administrator position provides an opportunity to join a reputable company with a focus on operational excellence, customer satisfaction, and team collaboration. The role supports both field technicians and coordinators, ultimately facilitating smooth irrigation service operations and contributing to the company's success and excellent customer service reputation.