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Internet Sales Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid parental leave
Associate Assistance Plan
education assistance program
Adoption assistance
Paid Time Off
holiday leave
sick leave
Personal Days
New hire referral bonus
Home Purchase Discounts

Job Description

Lennar is one of the nation's leading homebuilders, renowned for its commitment to building quality homes and providing exceptional customer service. The company strives to make a lasting impact on homeowners, communities, and associates by fostering growth opportunities, giving back to the communities where they operate, and maintaining a culture of inclusivity and career development. Recognized as a Fortune 500® company, Lennar consistently ranks among the top homebuilders in the United States, reflecting its dedication to excellence and innovation in the home construction industry.

The Internet Sales Coordinator role at Lennar plays a crucial part within the Sales & Marketing team. This position serves as a vital link between the company and prospective customers, primarily by managing and converting internet-generated leads into tangible sales appointments. The coordinator is responsible for engaging customers across multiple online platforms and providing them with a comprehensive and positive buying experience described as "Tickled, Delighted, Happy." This role demands excellent communication and organizational skills to navigate complex sales processes and assist customers with information about homes, financing options, incentives, and community features.

Working closely with both the sales and marketing teams, the Internet Sales Coordinator ensures that all digital and promotional materials are current and accurately reflect the latest product and community offerings. This is essential to maintain a seamless connection between digital engagement and in-person sales efforts. The coordinator also manages an internet customer database, facilitating timely outreach regarding home availability and inventory. Flexibility in work hours, including weekends, is required to meet the dynamic needs of customers and the company.

Lennar values associates who bring both enthusiasm and professionalism. The Internet Sales Coordinator is expected to participate actively in sales meetings, community events, and training programs to continuously improve skills and product knowledge. Physical presence at company communities and job sites is mandatory, with the role occasionally requiring the ability to perform physical activities such as climbing stairs and moving equipment. Candidates should be comfortable operating computers and other devices essential for managing sales tools and customer inquiries.

Lennar is committed to providing a workplace that respects diversity and equality, adhering strictly to federal, state, and local fair employment practices laws. Associates benefit from a supportive work environment that emphasizes both personal and professional advancement. The company provides a comprehensive benefits package, including health insurance, retirement plans with company matching, paid time off, parental leave, and various assistance programs that underline Lennar’s dedication to its workforce.

In summary, the Internet Sales Coordinator position at Lennar offers an exciting opportunity to engage in a dynamic sales environment within one of the country's top homebuilding companies. This role integrates strong customer service with sales acumen and digital marketing efforts, contributing directly to Lennar's continued success and reputation for quality and customer satisfaction. Candidates who thrive in fast-paced, collaborative settings and who are motivated to develop their careers in real estate and sales will find this position rewarding and challenging.

Job Requirements

  • High School Diploma or equivalent
  • college degree preferred
  • experience in sales
  • strong interpersonal skills
  • strong communication skills
  • strong organizational skills
  • ability to work independently
  • valid Driver’s License
  • reliable transportation
  • real estate license may be required for specific locations

Job Qualifications

  • High School Diploma or equivalent
  • college degree preferred
  • experience in sales, with preference for telephone and real estate experience
  • strong interpersonal, communication, and organizational skills
  • ability to work independently
  • valid Driver’s License and reliable transportation
  • real estate license may be required for specific locations

Job Duties

  • Capture and convert online customer inquiries into viable sales prospects
  • provide prompt and effective communication via email, live chat, phone and 1-800 numbers
  • maintain and update digital and community reference materials
  • guide customers through the sales process, providing information on products, communities, financing options, and incentives
  • manage an Internet customer database, including outreach for available homes and inventory
  • coordinate with the Marketing team for electronic marketing distribution and maintain up-to-date product and community offerings
  • attend sales meetings, community events, and training programs
  • must be available to work flexible hours including weekends

Job Criteria

Experience

No experience required


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