Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Training and development opportunities
Employee assistance program
Job Description
Graton Resort & Casino is a premier luxury resort and gaming destination located in Northern California, renowned for delivering an exceptional hospitality experience. Known for its opulent facilities, high-end gaming options, world-class dining, and entertainment, the resort prioritizes guest satisfaction and superior service standards. As a leader in the hospitality industry, Graton Resort & Casino combines the thrill of casino gaming with the comfort and relaxation of a luxury resort, ensuring that every visitor enjoys a memorable and indulgent stay. The resort continually strives to uphold its reputation for excellence by maintaining immaculate environments and providing professional, courteous service across all departments. This commitment extends beyond guest services to the appearance and cleanliness of the property, ensuring that every area reflects the resort's luxury image and operational standards.
The Internal Maintenance Porter role at Graton Resort & Casino is critical to maintaining the pristine condition of both casino and public areas throughout the property. This position is responsible for ensuring cleanliness and upkeep are performed to the highest standards consistent with the resort's luxury brand. The Internal Maintenance Porter works meticulously to maintain hygiene and presentation in guest and team member spaces, including restrooms, common areas, and gaming floors. Responsibilities include cleaning and polishing slot machines and gaming tables, managing biohazard spills safely, and using specialized equipment to clean floors and fixtures. Additionally, this role involves removing trash, managing broken glass, and resetting furniture and equipment according to approved layouts. Knowledge of OSHA and MSDS protocols is essential to handle chemicals and electrical equipment safely.
This position requires strong attention to detail, reliability, and a proactive approach to reporting maintenance issues such as damaged surfaces or worn equipment. The Internal Maintenance Porter plays a vital supporting role in creating an environment that reflects the resort's commitment to redefining hospitality, supporting company values, and offering guests a seamless, enjoyable experience. Beyond standard cleaning duties, the role also demands flexibility as job functions may evolve to meet the dynamic business needs of the property. Employment at Graton Resort & Casino offers the opportunity to be part of a prestigious team dedicated to excellence in the luxury hospitality industry, with a focus on maintaining cleanliness as a cornerstone of guest satisfaction and safety.
The Internal Maintenance Porter role at Graton Resort & Casino is critical to maintaining the pristine condition of both casino and public areas throughout the property. This position is responsible for ensuring cleanliness and upkeep are performed to the highest standards consistent with the resort's luxury brand. The Internal Maintenance Porter works meticulously to maintain hygiene and presentation in guest and team member spaces, including restrooms, common areas, and gaming floors. Responsibilities include cleaning and polishing slot machines and gaming tables, managing biohazard spills safely, and using specialized equipment to clean floors and fixtures. Additionally, this role involves removing trash, managing broken glass, and resetting furniture and equipment according to approved layouts. Knowledge of OSHA and MSDS protocols is essential to handle chemicals and electrical equipment safely.
This position requires strong attention to detail, reliability, and a proactive approach to reporting maintenance issues such as damaged surfaces or worn equipment. The Internal Maintenance Porter plays a vital supporting role in creating an environment that reflects the resort's commitment to redefining hospitality, supporting company values, and offering guests a seamless, enjoyable experience. Beyond standard cleaning duties, the role also demands flexibility as job functions may evolve to meet the dynamic business needs of the property. Employment at Graton Resort & Casino offers the opportunity to be part of a prestigious team dedicated to excellence in the luxury hospitality industry, with a focus on maintaining cleanliness as a cornerstone of guest satisfaction and safety.
Job Requirements
- High school diploma or equivalent
- Prior cleaning or maintenance experience preferred
- Ability to follow instructions and company protocols
- Physical capability to perform cleaning duties including lifting and moving furniture
- Familiarity with OSHA and MSDS guidelines
- Willingness to work flexible hours including weekends and holidays
- Ability to handle biohazard clean-up safely
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in cleaning or maintenance roles is advantageous
- Knowledge of cleaning chemicals, proper handling, and safety protocols
- Ability to operate cleaning machinery and equipment
- Strong attention to detail and commitment to quality
- Good physical stamina and ability to perform physical tasks
- Familiarity with OSHA and MSDS standards
- Excellent communication skills
- Ability to work independently and as part of a team
- Reliable and responsible work ethic
Job Duties
- Redefine hospitality by supporting and promoting Graton Resort & Casino values
- Perform cleaning responsibilities in accordance with company standards, policies, and procedures
- Maintain cleanliness of all guest and team member common areas and restrooms
- Clean and polish slot machines and gaming tables
- Manage biohazard spills and contaminated areas safely per department protocols
- Remove trash and broken glass from all public areas
- Clean walls, ceilings, floors, and vents as required
- Operate cleaning tools and equipment to clean floors, fixtures, surfaces, and carpets
- Move and reset furniture and equipment following approved layouts
- Collect and empty trash receptacles throughout the property
- Be familiar with OSHA and MSDS requirements related to chemicals and electrical equipment
- Report damaged or worn property to management promptly
- Adapt to changing duties as assigned by management to meet business needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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