INTERNAL MAINTENANCE PORTER: FULL-TIME

Santa Rosa, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.25 - $20.50

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Life insurance

Job Description

Graton Resort & Casino is a premier luxury resort and casino destination located in Northern California. Known for its commitment to providing an exceptional guest experience, Graton Resort & Casino combines the thrill of gaming with the elegance of top-tier hospitality services. The resort features an expansive gaming floor, fine dining options, entertainment venues, and various amenities designed to create a memorable experience for every guest. Established with a focus on luxury and guest satisfaction, Graton Resort & Casino continually upholds high standards of cleanliness, service, and professionalism to maintain its reputation as a leading leisure and entertainment destination.

The Internal Maintenance Porter role at Graton Resort & Casino is a vital position responsible for ensuring the cleanliness and upkeep of casino and public areas throughout the resort. This role supports the resort's luxury standards by maintaining guest and team member common spaces to the highest level of cleanliness. The position requires experience in hospitality or custodial services, a strong work ethic, and the ability to adhere to strict company policies and procedures. The Internal Maintenance Porter not only contributes to the aesthetic appeal of the resort but also plays a critical role in the overall safety and comfort of guests and team members alike. This full-time position demands physical stamina to perform various cleaning tasks, operate cleaning equipment, and occasionally handle biohazard spills following departmental protocols. The role entails a customer-focused approach, interacting positively with guests and team members while maintaining a professional demeanor consistent with the brand's hospitality values.

Job Requirements

Ability to stand for duration of shift
Ability to walk for duration of shift
Ability to sit rarely and only as needed to complete an assigned task
Ability to bend intermittently up to 88 percent of shift
Ability to twist intermittently up to 88 percent of shift
Ability to squat or kneel intermittently up to 88 percent of shift
Ability to climb stairs and walk intermittently up to 50 percent of shift
Ability to tolerate use of chemicals, cleansers, and solvents for the duration of shift
Ability to bend and stoop intermittently for duration of shift
Ability to reach up to a height of 6 feet intermittently up to 88 percent of shift
Must have manual dexterity to operate job related equipment for duration of shift
Ability to hear and communicate via telephone and radio for duration of shift
Ability to push, pull, transport, and maneuver items weighing up to 50 pounds intermittently up to 88 percent of shift
Ability to reach above the shoulders and other hand arm use intermittently up to 88 percent of shift

Job Qualifications

Ability to communicate effectively with guests, team members and management in both written and verbal form
Ability to read, write and speak in English
Interact with fellow team members and guests in a friendly, positive, and courteous manner
Must be at least 21 years of age

Job Duties

Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values
Performs responsibilities in accordance with all Company standards, policies, and procedures
Maintain cleanliness of all guest and team member common areas throughout property
Maintain cleanliness of all guest and team member restrooms
Clean and polish all slot machines and gaming tables
Clean up biohazard spills and any contaminated areas per department policies and protocols
Pick up and remove trash and broken glass from all guest and team member common areas throughout the property